Postmates
201 3rd St 200,
San Francisco, 94103, CA,
United States
San Francisco, 94103, CA,
United States
1 888-815-7726
Distribution
Postmates Technographics
Postmates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Postmates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Postmates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Postmates has purchased the following applications: Stripe Payments for Payment Processing in 2018, Greenhouse ATS for Applicant Tracking System in 2016, Hanzo Spotlight AI for Legal Practice Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Postmates is running and its propensity to invest more and deepen its relationship with Stripe , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Postmates revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Postmates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Postmates Tech Stack and Enterprise Applications
Postmates ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Postmates deployed Stripe Payments on its website to centralize online payment acceptance and checkout processing. Postmates implemented Stripe Payments as the primary Payment Processing solution for web-based order transactions, embedding Stripe's payment elements into the customer checkout flow and routing card and digital wallet authorizations through Stripe's gateway.
Configuration emphasized Payment Processing capabilities typical to the category, including card and digital wallet acceptance, tokenization to reduce merchant PCI scope, and authorization and capture workflows. Operational ownership mapped to payments, finance, and operations teams for settlement, reconciliation, and dispute handling, while frontend engineering integrated Stripe Payments into the browser checkout experience and leveraged built-in fraud mitigation and gateway routing functions common in Payment Processing implementations.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Postmates HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 Postmates implemented Greenhouse ATS as its Applicant Tracking System. The deployment used Greenhouse.io's cloud-hosted careers page capabilities to publish job listings on Postmates' website and to capture external candidate applications.
The implementation concentrated on core Applicant Tracking System functionality, including job requisition and posting, candidate tracking and pipeline management, interview scheduling, structured scorecards, and offer management. Greenhouse ATS was configured to manage stage-based pipelines, interviewer scorecards, and centralized candidate activity and notes for talent acquisition and recruiting teams.
Operational coverage included recruiting, talent acquisition, hiring managers, and HR operations, with workflows configured for requisition handoff and stage gating to standardize hiring processes. Governance emphasized centralized control of public job posting through the website careers flow and consistent interview evaluation practices, consolidating applicant records within Greenhouse ATS for recruiter and hiring manager collaboration.
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BackGround Screening | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2015 | 2015 |
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Postmates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hanzo | Legacy | Hanzo Spotlight AI | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Postmates implemented Hanzo Spotlight AI as part of its Legal Practice Management tooling, embedding the Hanzo Spotlight AI relevancy capability within the Hanzo Illuminate platform to support eDiscovery workflows. The deployment centered on legal, HR, and IT teams in the United States, with documented adoption for internal investigations and eDiscovery of Slack data.
Postmates used Hanzo to search for, preserve, and export Slack data, enabling preservation workflows, targeted search and export packaging for production, and rapid case preparation. Hanzo Spotlight AI is described as an AI relevancy capability within Hanzo Illuminate, and Spotlight AI usage is inferred from the case study rather than explicitly documented, therefore statements about AI relevancy refer to that inferred capability.
Operational coverage focused on legal, HR, and IT functions, shifting operational control of Slack data discovery away from engineering teams and reducing the reliance on engineering to produce data for investigations. Integrations explicitly included Slack data collection and export for eDiscovery, with governance and workflow changes emphasizing self-service search, preservation, and export processes managed by legal and HR stakeholders.
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Postmates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Postmates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Engagement, Customer Loyalty | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Postmates ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2019 | 2019 |
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Postmates TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Postmates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Postmates
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Recruiting | Director | HR | |
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VP of Growth | VP | Operations | |
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Senior Manager, People Experience & Operations | Manager | HR | |
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SVP of People | VP | HR | |
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Head of IT | Director | IT | |
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Director, People Business Partner | Director | HR | |
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Senior Director of People Business Partners | Director | HR | |
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Human Resources Business Partner | Manager | HR | |
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Principal Technical Recruiter | Director | HR | |
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Apps Being Evaluated by Postmates Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Postmates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Postmates digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Postmates Technographics
Postmates is a Distribution organization based in United States,
with around 5000 employees and annual revenues of $1.20 billion.
Postmates operates a diverse technology stack with applications such as
Stripe Payments, Greenhouse ATS and Hanzo Spotlight AI,
covering areas like Payment Processing, Applicant Tracking System and Legal Practice Management.
Postmates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Greenhouse and Hanzo.
Postmates recently adopted applications including
Criteo Commerce Media Platform in 2023, Crazy Egg in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Postmates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Postmates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Postmates technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.