Rockville, 20850, MD,
United States
Potomac Pediatrics Technographics
Potomac Pediatrics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Potomac Pediatrics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Potomac Pediatrics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Potomac Pediatrics has purchased the following applications: USAePay for Payment Processing in 2022, TeamSupport Insights for Customer Analytics in 2018, ManyChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Potomac Pediatrics is running and its propensity to invest more and deepen its relationship with Network Merchants , TeamSupport , iContact Marketing Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Potomac Pediatrics revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Potomac Pediatrics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Potomac Pediatrics Tech Stack and Enterprise Applications
Potomac Pediatrics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Network Merchants | Legacy | USAePay | Payment Processing | ERP | n/a | 2022 | 2022 |
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Potomac Pediatrics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport Insights | Customer Analytics | CRM | n/a | 2018 | 2018 |
In 2018, Potomac Pediatrics implemented TeamSupport Insights to provide Customer Analytics for its chat and support platform in Rockville Maryland United States. The TeamSupport Insights deployment augmented TeamSupport chat and support workflows to instrument patient messaging, surface analytics dashboards, and centralize reporting related to appointment scheduling and patient engagement.
Configuration emphasized analytics dashboards and operational reporting, with chat-driven workflows that routed scheduling inquiries and triaged patient messages to front desk and clinical administrative staff. TeamSupport Insights was used to create role-filtered dashboards and message activity reports, supporting audit trails and compliance-focused visibility into patient communication patterns.
Rollout covered the Potomac Pediatrics practice in Rockville, focusing on front desk scheduling and patient support functions, and included governance controls for messaging access and reporting visibility to maintain HIPAA compliant messaging. The implementation is associated with faster scheduling and higher patient satisfaction as the primary reported outcomes.
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2021 | 2021 |
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Potomac Pediatrics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ManyChat | Legacy | ManyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Potomac Pediatrics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Potomac Pediatrics Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2025 | 2025 |
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Potomac Pediatrics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Potomac Pediatrics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Potomac Pediatrics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Potomac Pediatrics
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Potomac Pediatrics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||