Rugby, CV21 2SD,
United Kingdom
Practical Action Technographics
Practical Action Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Practical Action and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Practical Action employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Practical Action has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Microsoft 365 for Collaboration in 2016, dotdigital Engagement Cloud for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Practical Action is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , dotdigital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Practical Action revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Practical Action intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Practical Action Tech Stack and Enterprise Applications
Practical Action ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Practical Action implemented Infor SunSystems as its ERP Financial platform. The initial deployment focused on systems changes to Infor SunSystems to restructure management reporting and to standardize foreign exchange accounting, with staff training delivered across all countries where the charity operates.
Configuration work within Infor SunSystems centered on management reporting structures and multicurrency accounting, aligning ledger and reporting hierarchies to support consolidated oversight. The implementation established a formal methodology for foreign exchange accounting in the application, incorporating standard ERP Financial capabilities such as general ledger configuration and currency revaluation routines to support the new approach.
Governance changes were formalized by updating the Group Finance Manual with reference to Charity SORP (FRS 102), embedding the new foreign exchange methodology into policy and operational procedures. The rollout combined system configuration with training of country finance teams, creating consistent management reporting and accounting practices across Practical Action without reference to an implementation partner.
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Practical Action Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Practical Action implemented Microsoft 365. Practical Action's use of Microsoft 365 is visible on the organization’s public website, indicating adoption of cloud collaboration services for internal communication and external content delivery. Microsoft 365 serves as a Collaboration platform supporting document management, team communication, and content publishing workflows for the nonprofit.
The deployment aligns with common Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for site and content management, OneDrive for file storage, and Microsoft Teams for synchronous collaboration. Public source evidence suggests integration between Microsoft 365 services and the website, implying configuration for content publishing or authentication flows tied to the public site. This configuration positions Practical Action Microsoft 365 Collaboration to support communications, document workflows, and content lifecycle management across the organization.
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Practical Action CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Practical Action implemented dotdigital Engagement Cloud as its Customer Engagement platform on their website. The implementation uses dotdigital Engagement Cloud to manage email campaigns, automated journey workflows, contact segmentation, and on-site form capture to support marketing and supporter communications. The deployment is a cloud SaaS configuration integrated directly with the Practical Action website for communiqué delivery and digital acquisition.
Configuration work emphasized campaign management, automation workflows, list and preference management, and reporting dashboards within dotdigital Engagement Cloud. Integration points are limited to the website via tracking scripts and form endpoints, enabling synchronized contact records and consent capture tied to subscriber lists. Operational ownership sits with digital marketing and communications, with governance focused on centralized subscriber lists and consent controls to align with UK data protection practices.
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Customer Experience | CRM |
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2020 | 2020 |
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Practical Action PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Practical Action IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Practical Action
Apps Being Evaluated by Practical Action Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||