Mayfield Village, 44143, OH,
United States
preEmptive Solutions Technographics
preEmptive Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by preEmptive Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 preEmptive Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that preEmptive Solutions has purchased the following applications: Instabot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems preEmptive Solutions is running and its propensity to invest more and deepen its relationship with Instabot , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing preEmptive Solutions revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for preEmptive Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
preEmptive Solutions Tech Stack and Enterprise Applications
preEmptive Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instabot | Legacy | Instabot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, preEmptive Solutions deployed Instabot on its public website to provide real-time visitor engagement. Instabot, implemented as a Chatbots and Conversational AI application, was embedded as a web chat widget to support lead capture and basic customer engagement for the Professional Services firm. The deployment emphasized conversational flows, scripted decision trees, and form-based capture to collect prospect information at initial contact.
Configuration centered on the Instabot widget, conversational content authoring, and administrative access for the marketing team to update prompts and routing rules. Operational coverage is focused on the corporate website and the marketing and sales functions, with monitoring and periodic review processes established for message tuning and conversation analytics. Governance is managed internally by preEmptive Solutions, with ongoing content updates and usage monitoring to maintain conversational relevance and accuracy.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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preEmptive Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, preEmptive Solutions provisioned Microsoft 365 as its primary Collaboration platform. The deployment established a cloud-first tenant to support core collaboration across the 30-employee professional services firm, with Microsoft 365 serving email, document, and team communication workloads.
The implementation configured Microsoft 365 modules typical for Collaboration deployments, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for user file synchronization, and Azure Active Directory for identity and access management. Tenant-level configuration included user account provisioning, mailbox and file storage configuration, and standard Office client licensing to enable desktop and web productivity across staff.
Microsoft 365 is also present on the company website, indicating public-facing integration points such as hosted content or email handling tied to the tenant. Operational governance was aligned with small organization practices, centralized in a tenant administrator model that handled user lifecycle, permissions, and basic compliance controls for the companywide Collaboration environment.
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preEmptive Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, preEmptive Solutions deployed Algolia Search on its public website, implementing a cloud search service categorized as Application, Web and Enterprise Search. The implementation is scoped to the customer facing site and focuses on delivering on site search across marketing and product content.
The Algolia Search implementation leverages standard application modules typical for the category, including indexing pipelines, relevance tuning, autocomplete and query suggestion capabilities, and facet based filtering. The full Algolia Search product is used to manage searchable records and relevance configuration, with indexing cadence and search schema controlled via the Algolia dashboard and API.
Deployment architecture is cloud hosted as a service, with search queries executed from the website to Algolia endpoints and content pushed into Algolia indexes from the site. Operational coverage is limited to the public website and is embedded in developer workflows for front end integration and iterative relevance adjustments.
Governance for search relevance and index updates is handled through a combination of developer controls and content owner processes, using Algolia configuration to centralize search behavior separate from site code. The implementation primarily impacts web, marketing and customer experience functions by moving search configuration and tuning into the Algolia management plane.
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Web Content Management | Content Management |
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2008 | 2008 |
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preEmptive Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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preEmptive Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at preEmptive Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by preEmptive Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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