AI Buyer Insights:

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Premium Co Australia
Location
173 Acland St,
St Kilda, 3182, VIC,
Australia
Website
https://www.premiumco.com.au/
Phone
n/a
Artw industry
Retail
Employee
Revenue

Premium Co Australia Technographics

Premium Co Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Premium Co Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Premium Co Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Premium Co Australia has purchased the following applications: AiTrillion Live Chat for Chatbots and Conversational AI in 2021, AiTrillion Review for Product Review Management in 2021, HostPapa for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Premium Co Australia is running and its propensity to invest more and deepen its relationship with AiTrillion , HostPapa , CloudLinux or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Premium Co Australia revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Premium Co Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Premium Co Australia Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AiTrillion Legacy AiTrillion Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Premium Co Australia implemented AiTrillion Live Chat as part of a broader AiTrillion deployment on its Shopify storefront. The retailer, a small Australian grocery ecommerce business, deployed AiTrillion Live Chat together with email marketing, loyalty, web push and smart popups to centralize customer engagement and retention activities across its online store. The implementation included the AiTrillion Live Chat chatbot module configured alongside configured loyalty and campaign modules to support automated responses, customer segmentation and targeted messaging. Apps Category Integration work focused on Shopify, with AiTrillion Live Chat operating within the ecommerce front end and sharing customer signals with AiTrillion loyalty and email modules to create unified engagement flows. Operational coverage targeted online commerce, marketing and customer service workflows for Premium Co Australia, supporting member journeys and retention use cases. The rollout completed in July 2021 and the AiTrillion case study explicitly lists Live Chat as part of the deployment, reporting a 2x increase in customer engagement and 3x higher spend for members after the migration. The narrative emphasizes customer engagement and retention as the primary business functions impacted by AiTrillion Live Chat at Premium Co Australia.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AiTrillion Legacy AiTrillion Review Product Review Management eCommerce n/a 2021 2021
In 2021, Premium Co Australia implemented AiTrillion Review to centralize product reviews and customer engagement for its Melbourne-area grocery ecommerce store as part of a July 2021 migration. The deployment focused on AiTrillion’s Review Requests capability alongside broader marketing modules to consolidate review capture, email outreach, and loyalty interactions within a single vendor application. The implementation configured Review Requests to automate solicitation of post purchase feedback and integrated those captures into combined email and loyalty workflows. AiTrillion Review was implemented with rule-based triggers and moderation workflows to ensure reviews flowed into segmented email campaigns and loyalty point events, aligning review content with customer retention orchestration. Operational coverage centered on ecommerce, marketing, and customer experience functions for the Melbourne retail site, with rollout executed in July 2021 across the store’s online operations. The scope emphasized centralized review management and the orchestration of review, email, and loyalty touchpoints rather than separate point solutions. Outcomes reported from the rollout included 1.86M engagement events and increased customer spending and retention through the combined review, email, and loyalty workflows. Governance changes included standardizing review request cadence and embedding review-driven triggers in email and loyalty processes to sustain ongoing customer engagement.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HostPapa Legacy HostPapa Application Hosting and Computing Services IaaS n/a 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Premium Co Australia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Premium Co Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Premium Co Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Premium Co Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Premium Co Australia Technographics
Premium Co Australia is a Retail organization based in Australia, with around 10 employees and annual revenues of $2.0 million.
Premium Co Australia operates a diverse technology stack with applications such as AiTrillion Live Chat, AiTrillion Review and HostPapa, covering areas like Chatbots and Conversational AI, Product Review Management and Application Hosting and Computing Services.
Premium Co Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as AiTrillion and HostPapa.
Premium Co Australia recently adopted applications including Imunify360 in 2023, AiTrillion Live Chat in 2021 and AiTrillion Review in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Premium Co Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Premium Co Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Premium Co Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.