Preston City Council
Town Hall, Lancaster Rd,
Preston, PR1 2RL,
United Kingdom
Preston, PR1 2RL,
United Kingdom
44 1772 906900
Government
Preston City Council Technographics
Preston City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Preston City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Preston City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Preston City Council has purchased the following applications: Causeway Mayrise Systems for Field Service Management in 2014, Microsoft 365 for Collaboration in 2018, Sitehelpdesk for IT Service Management in 2001 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Preston City Council is running and its propensity to invest more and deepen its relationship with Causeway , Civica , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Preston City Council revenues, which have grown to $131.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Preston City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Preston City Council Tech Stack and Enterprise Applications
Preston City Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Causeway | Legacy | Causeway Mayrise Systems | Field Service Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Preston City Council implemented Causeway Mayrise Systems as a Field Service Management solution to underpin refuse collection and street cleansing operations. The deployment targeted environmental services across the council and was documented in vendor case material as a UK implementation supporting operational scheduling and service delivery.
The implementation centered on the Mayrise Waste back office, configured to manage work scheduling, job allocation, service records and mobile field data capture consistent with Field Service Management capabilities. Causeway Mayrise Systems was provisioned with web and field components to coordinate daily rounds and manage service exceptions for on-street crews.
Integrations included web and field interfaces to residents and contact centre systems, linking customer reports and service requests to back office work orders and field tasks. Operational coverage encompassed refuse collection and street cleansing teams within Preston City Council environmental services, with mobile field integrations to support crew execution and case closure workflows.
Governance and rollout were executed at the environmental services level across the council, with the Mayrise Waste back office serving as the central system of record. The deployment resulted in a reported reduction in missed collections from 9,175 to 2,810 per year and reported improvements in street cleanliness.
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Government ERP | ERP Services and Operations |
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2016 | 2016 |
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Preston City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Preston City Council implemented Microsoft 365 to support Collaboration across the organization. The council, a UK local government body with approximately 1,300 employees, is using Microsoft 365 on their website as part of its cloud collaboration footprint.
The Microsoft 365 deployment centers on core Collaboration capabilities, including cloud email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, OneDrive for user file storage, and the Office productivity suite for desktop and web authoring. Microsoft 365 is described in council sources as the primary platform for internal collaboration and document lifecycle management.
Operational coverage extends across council departments and internal staff collaboration workflows, with Microsoft 365 surfaced in public-facing web contexts to support content sharing and user engagement. The implementation aligns with category-standard governance patterns, including tenant-level administration, role-based access controls, and information architecture for sites and document libraries to manage public and internal information separation.
Governance and rollout emphasis focused on centralized administration and phased user onboarding, pairing collaboration policy configuration with site and library provisioning to control information exposure on the council website. The narrative highlights Preston City Council Microsoft 365 Collaboration deployment as an enterprise cloud collaboration baseline for council business functions.
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Preston City Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitehelpdesk | Legacy | Sitehelpdesk | IT Service Management | ITSM | n/a | 2001 | 2001 |
In 2001 Preston City Council implemented Sitehelpdesk as its IT Service Management solution to manage IT service request logging, SLA monitoring and asset management for the council's ICT support team. Sitehelpdesk consolidated ticket intake and SLA tracking while providing an asset register used by the ICT support team to support incident and request resolution.
The deployment emphasized core IT Service Management capabilities including request logging, SLA monitoring, asset management and workload reporting. Governance shifted to formalize SLA monitoring and workload reporting for the ICT support team, and the council reports improved workload reporting and monitoring and describes the solution as excellent value for money and effective for their support needs.
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Preston City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Preston City Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Preston City Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Preston City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Preston City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Preston City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Preston City Council Technographics
Preston City Council is a Government organization based in United Kingdom,
with around 1300 employees and annual revenues of $131.0 million.
Preston City Council operates a diverse technology stack with applications such as
Causeway Mayrise Systems, Microsoft 365 and Sitehelpdesk,
covering areas like Field Service Management, Collaboration and IT Service Management.
Preston City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Causeway, Microsoft and Sitehelpdesk.
Preston City Council recently adopted applications including
Amazon EC2 in 2020, Amazon CloudFront in 2019 and 10ZiG Manager in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Preston City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Preston City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Preston City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.