Pret A Manger
75B Verde, 10 Bressenden Place,
London, SW1E 5DH,
United Kingdom
London, SW1E 5DH,
United Kingdom
44 79 9003-8676
Retail
Pret A Manger Technographics
Pret A Manger Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pret A Manger and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Pret A Manger employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pret A Manger has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Yoobic Engagement Platform for Employee Engagement in 2023, Celestra Point Of Sale for Point Of Sale in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pret A Manger is running and its propensity to invest more and deepen its relationship with Oracle , Infor , Chargebee or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pret A Manger revenues, which have grown to $950.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pret A Manger intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pret A Manger Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Pret A Manger implemented Oracle NetSuite ERP as part of an ERP Financial program. The engagement covered a global rollout focused on finance and purchasing, with a Training Lead assigned to drive adoption for both NetSuite and Smartview across finance teams.
The implementation concentrated on Finance and Purchasing capabilities, including accounts payable processing, general ledger consolidation, procurement workflow configuration, supplier invoicing, and financial close support. Oracle NetSuite ERP was configured to enforce purchasing approvals and to centralize financial transaction recording, while Smartview was used alongside NetSuite for enhanced finance reporting and consolidation activities.
Operational coverage included centralized finance teams and distributed procurement oversight across Pret A Manger operations, with the Training Lead producing global curricula, conducting hands on training sessions, and coordinating cutover readiness. Governance workstreams aligned training, user acceptance testing, and role based access control to purchasing and financial roles to support steady operational adoption.
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ERP Financial | ERP Financial Management |
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2013 | 2016 |
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Subscription and Recurring Billing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yoobic | Legacy | Yoobic Engagement Platform | Employee Engagement | HCM | n/a | 2023 | 2023 |
In 2023, Pret A Manger deployed the Yoobic Engagement Platform across 525 shops in 15 international markets to strengthen frontline operations. Pret A Manger implemented Yoobic Engagement Platform to centralize standard operating procedures and frontline workflows across both directly operated and franchised locations, aligning the solution with its global store footprint and workforce of approximately 12,000 employees.
The Yoobic Engagement Platform, classified under Employee Engagement, was configured to digitize Pret's documented standard operating procedures into a unified virtual hub and to deliver digital task management, mobile access to procedures, compliance checklists and tools for frontline feedback. Functional capabilities implemented include task scheduling and tracking, follow up action item management, compliance and hygiene checklists, content distribution for promotions and procedural updates, and mechanisms for peer to supervisor knowledge sharing.
Operational coverage extended to frontline team members who use the platform to monitor and manage over 65,000 monthly tasks, with full tracking of task completion and compliance rates and visibility for senior leaders to maintain control over operations. Mobile device accessibility was prioritized so employees can complete daily duties, access new procedures or promotions, and contribute insights while working on shift.
Governance shifted toward centralized digital SOPs and task accountability, enabling Pret leadership to standardize quality, safety and hygiene workflows across sites while supporting both franchise and company owned governance models. The announced outcomes emphasize consistent visibility and control for senior leaders, clearer expectations for every team member, and an operational foundation intended to support Pret's stated global expansion plans.
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Time and Attendance | HCM |
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2005 | 2005 |
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Time and Attendance | HCM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Celestra | Legacy | Celestra Point Of Sale | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Celestra onboarded Pret A Manger into its Service Delivery portfolio, provisioning Celestra Point Of Sale support across Pret A Manger's UK shop estate. The engagement centers on Point Of Sale operations for retail and hospitality IT, with Celestra Point Of Sale serving as the managed application layer for shop transaction systems. The announcement frames the assignment as nationwide field services and managed IT support across the United Kingdom.
Celestra provides nationwide field services and managed IT support covering on site hardware maintenance, replacements, and network troubleshooting for shop operations. Operational capabilities described include field technician dispatch, break fix services for POS terminals and peripheral devices, spare part provisioning, and on site network connectivity troubleshooting to sustain transaction continuity. These capabilities align with standard Point Of Sale operational workflows for incident intake, triage, and on site resolution.
The deployment is operated from Celestra's Service Delivery portfolio, which implies centralized service coordination, a single point of contact for Pret A Manger, and coordinated scheduling of field interventions across the estate. Governance is oriented toward shortening response timelines and improving first response outcomes, with processes restructured toward managed IT support and shop level uptime priorities. The scope is explicitly UK wide and concentrated on Pret A Manger shop operations rather than corporate IT systems.
The engagement aims to minimise downtime and improve first response outcomes for Pret A Manger's retail estate, positioning Celestra Point Of Sale at the center of shop level incident and maintenance workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2004 | 2004 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2017 |
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EPM | EPM |
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2019 | 2019 |
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pret A Manger
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pret A Manger Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Pret A Manger Technographics
Pret A Manger is a Retail organization based in United Kingdom,
with around 12000 employees and annual revenues of $950.0 million.
Pret A Manger operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Yoobic Engagement Platform and Celestra Point Of Sale,
covering areas like ERP Financial, Employee Engagement and Point Of Sale.
Pret A Manger has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Yoobic and Celestra.
Pret A Manger recently adopted applications including
ELMO Boxsuite in 2025, Celestra Point Of Sale in 2024 and Yoobic Engagement Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pret A Manger’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pret A Manger’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pret A Manger technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.