Duluth, 30097, GA,
United States
PRIUM Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PRIUM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 PRIUM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PRIUM has purchased the following applications: OPEXUS AINS eCase for Case Management in 2013, Microsoft 365 for Collaboration in 2016, Hubspot Marketing Automation for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PRIUM is running and its propensity to invest more and deepen its relationship with OPEXUS , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PRIUM revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PRIUM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OPEXUS | Legacy | OPEXUS AINS eCase | Case Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, PRIUM implemented OPEXUS AINS eCase for Case Management across its insurance operations. The deployment focused on enforcing standardized case intake and handling practices to reduce error rates and to improve provider issue resolution across multiple internal teams.
The implementation configured core Case Management capabilities including structured case intake, configurable workflow automation and rule-based routing, document management and capture, role-based access controls, and audit trail logging. Validation rules and template-driven correspondence were applied to reduce manual entry errors, and a provider issue triage module and escalation workflows were emphasized to reflect the organization requirement for good judgement and professionalism in troubleshooting provider issues.
Operational coverage included claims, provider relations, customer service, and underwriting functions, with the platform used as the central workbench for case lifecycle orchestration. Governance established centralized case ownership, defined escalation paths and SLA expectations, and included training and procedural guidance to align staff decision making with the system workflows. OPEXUS AINS eCase was positioned to standardize cross-departmental processes, enforce data validation at intake, and institutionalize provider troubleshooting practices.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||