ProcessWeaver
2600 N Central Expwy, Ste 500,
Richardson, 75080, TX,
United States
Richardson, 75080, TX,
United States
1 888-932-8373
Professional Services
ProcessWeaver Technographics
ProcessWeaver Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ProcessWeaver and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 172 ProcessWeaver employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ProcessWeaver has purchased the following applications: HappyFox Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Roxr Clicky Web Analytics for Marketing Analytics in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ProcessWeaver is running and its propensity to invest more and deepen its relationship with HappyFox , Microsoft , Roxr Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ProcessWeaver revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ProcessWeaver intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ProcessWeaver Tech Stack and Enterprise Applications
ProcessWeaver AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, ProcessWeaver deployed HappyFox Chat on their website. The implementation places HappyFox Chat squarely in the Chatbots and Conversational AI category to deliver web channel engagement for the Professional Services firm headquartered in the United States with 172 employees. The deployment is focused on the public site as the primary customer touchpoint rather than on-site infrastructure.
Configuration centers on a web-embedded chat widget and agent dashboard, standard capabilities for Chatbots and Conversational AI implementations. Functional modules inferred from the category include automated greetings and canned responses, live agent handoff and session transcripts, and basic conversational analytics and reporting to support customer support and sales inquiry handling. The deployment scales to a small to mid-size agent pool consistent with the company headcount, and configuration emphasizes lightweight SaaS management rather than heavy customization.
Operational coverage is the website channel, with business functions impacted including front-line customer support and lead capture for sales. Governance and process adjustments focus on agent workflows, response templates, and oversight of chat routing and transcript review. The narrative describes a concise, web-first installation of HappyFox Chat used to operationalize conversational engagement on ProcessWeaver’s site.
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ProcessWeaver Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, ProcessWeaver implemented Microsoft 365 to provide a cloud-native Collaboration layer for the company. Public site references show Microsoft 365 is used in their external presence, indicating the application is part of their productivity and customer-facing tooling.
Microsoft 365 at ProcessWeaver is positioned as the Collaboration platform supporting cloud email, document collaboration and team collaboration capabilities consistent with Microsoft 365 functionality, and the full application name Microsoft 365 appears in public contexts. This implementation aligns ProcessWeaver Microsoft 365 Collaboration with both internal productivity workflows and website-delivered content for a mid-sized professional services firm of approximately 172 employees.
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ProcessWeaver CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Roxr Software | Legacy | Roxr Clicky Web Analytics | Marketing Analytics | CRM | n/a | 2011 | 2011 |
In 2011, ProcessWeaver deployed Roxr Clicky Web Analytics on its public website. Roxr Clicky Web Analytics is a Marketing Analytics application used to capture on-site visitor behavior and baseline traffic signals for digital marketing and product analytics use cases.
The Roxr Clicky Web Analytics implementation centers on client-side tracking, with Clicky tracking scripts embedded across the corporate web estate to collect pageviews, session and visitor data, real-time activity, event and goal instrumentation, and referrer attribution. Configuration work focused on site-level event taxonomy and goal definitions to support marketing campaign measurement and on-site engagement analysis, with instrumentation applied to key landing pages and conversion flows. Operational ownership aligns with marketing and digital product teams, who consume session, event, and referrer reports for campaign and content decisions.
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Marketing Automation | CRM |
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2016 | 2016 |
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ProcessWeaver ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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ProcessWeaver IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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ProcessWeaver CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at ProcessWeaver
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Director Operations | Director | Operations | |
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Chief Operating Officer | CXO | Finance | |
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Regional Sales Director | Director | Sales | |
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Apps Being Evaluated by ProcessWeaver Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ProcessWeaver IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ProcessWeaver digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ProcessWeaver Technographics
ProcessWeaver is a Professional Services organization based in United States,
with around 172 employees and annual revenues of $24.0 million.
ProcessWeaver operates a diverse technology stack with applications such as
HappyFox Chat, Microsoft 365 and Roxr Clicky Web Analytics,
covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
ProcessWeaver has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HappyFox, Microsoft and Roxr Software.
ProcessWeaver recently adopted applications including
Microsoft Azure Cloud Services in 2021, Mimecast Email Security in 2021 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ProcessWeaver’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ProcessWeaver’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ProcessWeaver technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.