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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Profi Office Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blue Call Legacy Blue Call Contact Center Call Center CRM n/a 2020 2020
In 2020, Profi Office implemented Blue Call Contact Center for its Call Center operations within its Swiss contact-center services. The company AGB and subcontractor provisions explicitly list Blue Call AG for operation and maintenance of telephone-control systems, indicating use of Blue Call Contact Center telephony operations in production. Blue Call Contact Center deployment centers on telephony operations and contact routing, with inferred use of agent-facing telephony integration, automatic call distribution workflows, and IVR style call handling consistent with Call Center platforms. Governance and operational responsibility are documented through the AGB, which assigns Blue Call AG ongoing operation and maintenance duties for telephone-control systems, positioning Blue Call as the operating subcontractor for Profi Office customer service functions.
IT Decision Makers and Key Stakeholders at Profi Office
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Profi Office Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Profi Office Technographics

Profi Office is a Professional Services organization based in Switzerland, with around 180 employees and annual revenues of $34.0 million.

Profi Office operates a diverse technology stack with applications such as Blue Call Contact Center, covering areas like Call Center.

Profi Office has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Blue Call.

Profi Office recently adopted applications including Blue Call Contact Center in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Profi Office’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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