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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

ProGlaze Group Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dialer360 Legacy Dialer360 Click-to-Call Dialer Call Center CRM n/a 2021 2021
In 2021, ProGlaze Group implemented Dialer360 Click-to-Call Dialer as part of its Call Center tooling to support sales and customer care operations. The company appears on the vendor partner listing for Dialer360, indicating the Dialer360 Click-to-Call Dialer was used to manage outbound and inbound contact workflows for customer acquisition and service in the United Kingdom. The deployment is aligned with Dialer360 modules promoted by the vendor, notably Click-to-Call and Predictive Dialer capabilities. Functional capabilities consistent with the Call Center category include outbound campaign management, automated predictive dialing to queue contacts to agents, agent click-to-call controls, call logging and basic reporting, and queue-based inbound handling. Operational scope covered ProGlaze Group sales and customer care teams in the United Kingdom, centralizing outbound dialing and callback orchestration through the Dialer360 Click-to-Call Dialer. Governance and rollout considerations consistent with this class of Call Center implementations would include establishing campaign ownership, dialing rule configuration, call script standardization and supervisor controls to align agent workflows and compliance for predictive dialing deployments.
IT Decision Makers and Key Stakeholders at ProGlaze Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ProGlaze Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ProGlaze Group Technographics

ProGlaze Group is a Construction and Real Estate organization based in United Kingdom, with around 130 employees and annual revenues of $33.0 million.

ProGlaze Group operates a diverse technology stack with applications such as Dialer360 Click-to-Call Dialer, covering areas like Call Center.

ProGlaze Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Dialer360.

ProGlaze Group recently adopted applications including Dialer360 Click-to-Call Dialer in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates ProGlaze Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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