AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Progressive Building Society Tech Stack and Enterprise Applications

Progressive Building Society AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Progressive Building Society implemented Rocket.chat as a customer-facing chat solution on its website. Progressive Building Society deployed Rocket.chat to provide Chatbots and Conversational AI capabilities for web-based customer engagement and support across its retail digital channels. The implementation centered on a website-embedded Rocket.chat widget and associated conversational workflows, combining bot-driven FAQ handling with live agent handover. Configuration emphasized session transcript capture, automated routing and canned responses, and a lightweight agent console for customer service staff, reflecting standard Chatbots and Conversational AI functional patterns such as intent matching and response templates. Operational scope targeted customer service and digital channel teams within Progressive Building Society, with governance focused on chat policy enforcement, message retention and agent moderation. The Rocket.chat deployment aligned the application, Chatbots and Conversational AI category and business function by instrumenting conversational workflows to support web-based customer support and contact-center handoff.
Progressive Building Society Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Progressive Building Society deployed Cisco Webex Meetings on its website to provide browser-based conferencing for customer and staff interactions. Cisco Webex Meetings serves as the Audio Video and Web Conferencing platform embedded in public-facing pages to enable click-to-join sessions and scheduled web meetings. The implementation uses core Cisco Webex Meetings capabilities common to the category, including HD video and audio, screen sharing, meeting scheduling, participant controls, and recording. Configuration focuses on web-native access and meeting room provisioning so clients can join from a browser without additional desktop client installation. Operational coverage spans customer-facing advisory and service touchpoints and internal collaboration across the organization of 180 employees, with meeting access surfaced directly through the corporate website. The deployment aligns the application, Audio Video and Web Conferencing, with business functions in customer service, remote advisory, and internal communications. Governance and workflow elements described in the rollout emphasize centralized meeting administration, access controls, and scheduling policies tied to the website experience. Progressive Building Society embedded Cisco Webex Meetings to standardize web conferencing workflows and to create a consistent meeting entry point for both customers and employees.
Collaboration Collaboration 2020 2020
Progressive Building Society Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
In 2020 Progressive Building Society implemented Algolia Search on its public website. Algolia Search is used as an Application, Web and Enterprise Search solution to provide site search, autocomplete and relevance-tuned results across product and informational pages, supporting the customer-facing website search business function. The deployment centers on front-end search UI integration and indexed web content, with the service operating as a cloud-hosted search platform that delivers search as you type, facets and configurable ranking controls. Operational ownership is held by the society's digital and web team who manage indexing cadence and relevance tuning, while the implementation focuses on ongoing configuration of search relevance and content indexing rather than deep backend system integration.
Progressive Building Society CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2014 2015
Progressive Building Society IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Progressive Building Society

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Progressive Building Society Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Progressive Building Society IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Progressive Building Society digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Progressive Building Society Technographics
Progressive Building Society is a Banking and Financial Services organization based in United Kingdom, with around 180 employees and annual revenues of $15.0 million.
Progressive Building Society operates a diverse technology stack with applications such as Rocket.chat, Cisco Webex Meetings and Algolia Search, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Progressive Building Society has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Cisco Systems and Algolia.
Progressive Building Society recently adopted applications including Microsoft 365 in 2020, Algolia Search in 2020 and Rocket.chat in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Progressive Building Society’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Progressive Building Society’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Progressive Building Society technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.