Promigas
Calle 66, No. 67-123,
Barranquilla, 80001,
Colombia
Barranquilla, 80001,
Colombia
57 5 371-3555
Utilities
Promigas Technographics
Promigas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Promigas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2255 Promigas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Promigas has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Microsoft SharePoint for Enterprise Content Management in 2020, Open Smartflex for Utilities Customer Care and Billing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Promigas is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Open International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Promigas revenues, which have grown to $1.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Promigas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Promigas Tech Stack and Enterprise Applications
Promigas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Promigas implemented Cisco Webex Meetings. Cisco Webex Meetings is embedded on the Promigas website and provides the company with Audio Video and Web Conferencing capability.
The deployment uses core Audio Video and Web Conferencing modules including real-time video and audio conferencing, screen sharing, meeting recording, participant management, and scheduling workflows. Cisco Webex Meetings is surfaced via a web client on promigas.com, enabling external participants to join sessions through the site without requiring a separate local application.
Architecturally the implementation aligns with a cloud-hosted meeting service model, where Cisco Webex Meetings handles session orchestration and media streaming while Promigas controls access and meeting configuration through the web interface. Operational coverage centers on corporate communications and customer-facing engagement, with governance exercised via the platform's native access controls and meeting administration features managed by internal IT and communications stakeholders.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Promigas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Promigas implemented Microsoft SharePoint as its Enterprise Content Management platform to manage website content published on promigas.com. The implementation is documented on the company website and is associated with Promigas, a Colombian utilities company with approximately 2255 employees.
The deployment uses Microsoft SharePoint capabilities aligned with Enterprise Content Management, including web content publishing, document libraries, metadata taxonomies, permission controls, site collections, and enterprise search to structure and serve web-published documents. Configuration and operational focus center on web content management and editorial governance, leveraging SharePoint publishing workflows and access controls to support content lifecycle and editorial approval processes.
|
Promigas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Open International | Legacy | Open Smartflex | Utilities Customer Care and Billing | CRM | n/a | 2017 | 2017 |
In 2017 Promigas implemented Open Smartflex for Utilities Customer Care and Billing to centralize customer care and billing operations across its distribution network in Colombia. The deployment targeted distributor operations and enterprise billing processes, positioning Open Smartflex as the core customer care and billing application for customer account management, invoicing, and service order orchestration.
Open Smartflex was configured to support standard Utilities Customer Care and Billing functional areas, including customer data management, billing and invoicing engines, meter consumption and validation workflows, tariff and pricing management, collections and receivables processing, and service order and outage handling. Configuration work emphasized module parameterization and rule-driven billing cycles, with ongoing feature enhancements and new service modules introduced under application governance.
Operational integration work focused on connecting Open Smartflex to distributor operational systems and enterprise finance and customer support processes, enabling synchronized customer records, billing events, and service order status across IT and field operations. Integration scope was described in governance materials as spanning distribution operational workflows and downstream financial settlement processes to maintain service continuity for the Distributors.
Governance and runbook responsibilities were held by internal Open Smartflex specialists, with a Senior OSF Professional role from October 2017 to January 2024 and a Senior Application Architecture Professional continuing into 2024 to provide technical and functional direction. Those governance activities included feature selection, module enhancements, scalability and security assessments, service continuity planning, and ongoing support to ensure operational performance of Open Smartflex within Promigas distribution operations.
|
Promigas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Promigas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Promigas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Promigas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Promigas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Promigas Technographics
Promigas is a Utilities organization based in Colombia,
with around 2255 employees and annual revenues of $1.71 billion.
Promigas operates a diverse technology stack with applications such as
Cisco Webex Meetings, Microsoft SharePoint and Open Smartflex,
covering areas like Audio Video and Web Conferencing, Enterprise Content Management and Utilities Customer Care and Billing.
Promigas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Microsoft and Open International.
Promigas recently adopted applications including
Microsoft Azure Cloud Services in 2021, Cisco Webex Meetings in 2020 and Microsoft SharePoint in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Promigas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Promigas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Promigas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.