Melbourne, 3008, VIC,
Australia
Property Exchange Australia (PEXA) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Property Exchange Australia (PEXA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Property Exchange Australia (PEXA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Property Exchange Australia (PEXA) has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Cornerstone Platform CMS for Content Management in 2018, Kapiche Platform for Customer Analytics in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Property Exchange Australia (PEXA) is running and its propensity to invest more and deepen its relationship with Microsoft , Cornerstone Platform , Kapiche or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Property Exchange Australia (PEXA) revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Property Exchange Australia (PEXA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Property Exchange Australia (PEXA) migrated its finance platform from Microsoft Dynamics AX 2012 to Microsoft Dynamics 365 for Finance and Operations as an ERP Financial solution. The engagement ran December 2018 to May 2019 and was scoped as a cloud-first replatform to provide a modern, scalable finance environment to meet PEXA’s business critical demands for reliability and scalability while handling rapidly increasing transaction volumes.
Microsoft Dynamics 365 for Finance and Operations was configured as the central finance platform, with implementation work focused on core ledger and accounting capabilities common to ERP Financial deployments, including general ledger, accounts payable and accounts receivable workflows, and centralized financial reporting. The deployment emphasized cloud architecture and platform services to support elasticity and higher transaction throughput compared with the on-premise environment.
Integrations were a primary technical focus, with existing interfaces upgraded to use the latest Dynamics 365 REST based web services and connections retained to multiple third-party applications used across PEXA. Reporting architecture was restructured by migrating existing OLAP reporting into Power BI, positioning Power BI as the enterprise reporting and analytics layer consuming Dynamics 365 data through REST endpoints and data model exports.
Governance and delivery responsibilities included technical leadership for the Dynamics 365 implementation, integration upgrade oversight, and the OLAP to Power BI migration. Operational scope centered on finance and reporting functions across PEXA, with rollout activities coordinated to preserve transaction continuity for business critical processes during the December 2018 to May 2019 implementation period.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone Platform | Legacy | Cornerstone Platform CMS | Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Property Exchange Australia (PEXA) implemented Cornerstone Platform CMS. The Cornerstone Platform CMS is a Content Management solution used to manage PEXA's public website content and corporate publishing workflows, positioning the application as the primary web content layer for customer-facing information and marketing collateral.
The implementation emphasized template-driven page models, centralized content authoring, digital asset management, and structured metadata to support SEO fields and content lifecycle management. Configuration work included role-based editorial workflows, approval gates, scheduled publishing, and reusable components and page templates to maintain consistency across site sections, reflecting standard Content Management functional patterns.
Operational ownership is concentrated in marketing and digital teams, with editors and content owners responsible for taxonomy and content governance through Cornerstone Platform CMS. The deployment integrates with PEXA's public website delivery layer to enable publishing, version control, and rollback capabilities, and governance changes introduced standardized editorial workflows and access controls to coordinate cross-departmental publishing.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kapiche | Legacy | Kapiche Platform | Customer Analytics | CRM | n/a | 2023 | 2023 |
In 2023, Property Exchange Australia implemented the Kapiche Platform for Customer Analytics. The deployment centralized voice of customer analysis across survey programs and support channel transcripts within Australia, establishing a single source for unstructured feedback for the CX function.
The Kapiche Platform was used to operationalize VoC and customer experience text analytics, employing natural language processing for automated topic extraction, sentiment classification, and thematic clustering to surface trends across surveys and support interactions. These capabilities supported CX and support teams by converting qualitative feedback into structured themes and concise executive summaries, aligning with typical Customer Analytics workflows.
Operational coverage included national CX and support channels, with the platform handling monthly qualitative review cycles. Governance shifted toward centralized analysis and report orchestration, reducing the manual handoff between analysts and decision makers and formalizing a repeatable cadence for thematic insights.
The implementation reduced the time required for monthly qualitative analysis from three days to minutes and condensed lengthy reports into concise executive summaries, which accelerated decision making for CX and support stakeholders.
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Incident Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2015 | 2015 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||