San Antonio, 78217, TX,
United States
Prospera Housing Community Services Technographics
Prospera Housing Community Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prospera Housing Community Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Prospera Housing Community Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prospera Housing Community Services has purchased the following applications: Apricot for Case Management in 2018, Microsoft 365 for Collaboration in 2018, Twilio Segment for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prospera Housing Community Services is running and its propensity to invest more and deepen its relationship with Social Solutions , Yardi , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prospera Housing Community Services revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prospera Housing Community Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prospera Housing Community Services Tech Stack and Enterprise Applications
Prospera Housing Community Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Solutions | Legacy | Apricot | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Prospera Housing Community Services deployed Apricot 360, the Apricot Case Management application, to centralize youth-focused program records and create a single source of truth for client interactions. The implementation targeted creating a well-rounded picture of each youth and how they are doing in and out of school by consolidating intake, assessments, case notes, service plans, and outcome tracking into Apricot 360.
Configuration emphasized standardized case workflows and structured outcome fields to align caseworker documentation with program evaluation needs, leveraging Apricot functionality such as configurable forms, longitudinal client records, and reporting modules. Operational ownership rests with frontline case management and program staff supporting youth services, with role-based access and data entry conventions introduced to protect client privacy and ensure consistent reporting across programs and sites.
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Real Estate Property Management | ERP Services and Operations |
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2008 | 2008 |
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Prospera Housing Community Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Prospera Housing Community Services implemented Microsoft 365. The organization, a 100-employee nonprofit in Construction and Real Estate, deployed Microsoft 365 in the Collaboration category as its cloud productivity backbone and the platform is referenced on the organization’s public website.
The Microsoft 365 deployment is structured as a cloud-hosted tenant providing core Collaboration capabilities including Exchange Online email, SharePoint Online document libraries, OneDrive file synchronization, Microsoft Teams real-time collaboration, and the Office desktop and web applications. Identity and access management is centralized using cloud identity services to streamline user provisioning and permissions across administrative, program delivery, and communications teams, supporting email, document lifecycle, meeting, and collaboration workflows.
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Prospera Housing Community Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2020 | 2020 |
In 2020, Prospera Housing Community Services implemented Twilio Segment as a Customer Data Platform on its public website. The deployment uses the Twilio Segment tracking snippet to capture browser events and form interactions, establishing an event-level data stream tied to user identifiers for unified profile construction. Prospera Housing Community Services Twilio Segment Customer Data Platform supports marketing and client engagement use cases through structured event collection and segment creation.
Twilio Segment was configured with a consistent tracking schema, identity resolution logic for merging anonymous and authenticated interactions, and tag management controls to enforce data governance and consent requirements. The implementation focuses on client-side instrumentation, event ingestion, and profile stitching, with the Customer Data Platform configured to normalize incoming traits and prepare audiences for downstream analytics and engagement workflows. Governance emphasized standardized event names and privacy controls during rollout to align website data capture with operational needs in marketing and client services.
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Prospera Housing Community Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Prospera Housing Community Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Prospera Housing Community Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Prospera Housing Community Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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