Singapore, 18936,
Singapore
Prudential Assurance Company Singapore Technographics
Prudential Assurance Company Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prudential Assurance Company Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1230 Prudential Assurance Company Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prudential Assurance Company Singapore has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Workday HCM for Core HR in 2017, Sojern for Guest Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prudential Assurance Company Singapore is running and its propensity to invest more and deepen its relationship with Infor , Workday , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prudential Assurance Company Singapore revenues, which have grown to $795.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prudential Assurance Company Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prudential Assurance Company Singapore Tech Stack and Enterprise Applications
Prudential Assurance Company Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Prudential Assurance Company Singapore implemented Infor SunSystems as its core application for ERP Financial operations, embedding the system into finance and accounting workflows across the organization. The deployment positioned Infor SunSystems as the primary general ledger and transaction engine for monthly close, expense control, and payment orchestration.
The implementation centered on functional modules for preparing and analyzing monthly expense schedules, bank reconciliation, fixed asset schedules, accounts payable and staff reimbursement processing. Infor SunSystems was configured to support fixed asset lifecycle tasks including capitalization and amendments to the asset register, and to handle vendor invoice review and payment preparation workflows in accordance with company policy.
Operational coverage included multi-departmental processing of vendor invoices and staff reimbursements, with finance teams using Infor SunSystems to produce reconciliations and schedules required for statutory reporting. The program included enhancement projects for the SUNGL payment module and an internal payment request system, integrating payment orchestration and approval flows with the core financial ledger to streamline payment processing.
Governance and controls were enforced through standardized invoice review, payment preparation steps, and fixed asset governance aligned with FRS requirements and regulatory obligations to MAS and IRAS. Enhancement management for the SUNGL payment module and the internal payment request system was treated as an operational improvement initiative, which streamlined the payment process and improved user experience and efficiency.
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Prudential Assurance Company Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017 Prudential Assurance Company Singapore implemented Workday HCM as its Core HR system. The cloud-based Workday HCM deployment was configured to manage the end-to-end employee lifecycle for Prudential Assurance Company Singapore, operated through the HR Operations Department and supporting HR Business Partners in Operations, Transformation Management Office, Information Technology, Agency, Compliance and Enterprise Risk Management.
Workday HCM was configured to support core HR modules including employee record management, onboarding and offboarding workflows, organizational management and supervisory organization role assignments, and eRecruitment. The implementation included UAT participation for the eRecruitment module and ongoing configuration work to support mass recruitment events and accurate reporting structures within the Core HR tenant.
Operational integrations centered on HR operational handoffs and automation, notably the generation of a payroll interface file for the payroll team during payroll runs twice monthly. The HRIS team also liaised with overseas colleagues to implement an offboarding robotic project and a Chatbot Project up to go live, indicating orchestration between Workday HCM and robotic and conversational automation layers.
Governance and process controls were established around monthly headcount reporting accuracy, supervisory organization maintenance, letter generation and onboarding communications, employment pass and mobility processing support, and standard offboarding procedures including termination records, exit interview updates and coordination with Distribution Support Services to cancel RNF numbers for sales representatives. Workday HCM served as the single source for HR records and role assignments during this period, with HR Shared Service Centre involvement in operational execution and data stewardship.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Prudential Assurance Company Singapore ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Prudential Assurance Company Singapore deployed Sojern for Guest Management on its public website, using Sojern as the web-facing Guest Management application to orchestrate visitor interactions on prudential.com.sg. The implementation establishes Sojern as the site-level tool for capturing guest signals and managing audience state across sessions.
Sojern was embedded on the website using a web deployment pattern consistent with Guest Management platforms, enabling client-side capture of visitor behavior, session identification, and audience segmentation and activation for digital engagement. Functional capabilities associated with the deployment include visitor session tracking, segmentation for marketing use cases, and runtime orchestration of personalized experience flows driven by guest profiles.
Operational scope is explicitly the prudential.com.sg digital channel, with primary business function impact on marketing and digital experience teams rather than core insurance processing. Governance elements implied by the web deployment include tag governance, data handling controls, and cross-functional ownership between digital, marketing, and privacy stakeholders. The Sojern implementation positions Prudential Assurance Company Singapore Sojern Guest Management to feed web analytics and audience activation workflows without any claim of changes to backend insurance systems.
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Prudential Assurance Company Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Prudential Assurance Company Singapore Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Prudential Assurance Company Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2020 |
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Prudential Assurance Company Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Prudential Assurance Company Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Prudential Assurance Company Singapore EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2013 |
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Prudential Assurance Company Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2020 |
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Prudential Assurance Company Singapore Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2013 | 2013 |
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Prudential Assurance Company Singapore TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2021 | 2021 |
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Prudential Assurance Company Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Prudential Assurance Company Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Prudential Assurance Company Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Prudential Assurance Company Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Prudential Assurance Company Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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