Jakarta, 12910,
Indonesia
Prudential Indonesia Technographics
Prudential Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prudential Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6170 Prudential Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prudential Indonesia has purchased the following applications: Workday HCM for Core HR in 2013, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prudential Indonesia is running and its propensity to invest more and deepen its relationship with Workday , Microsoft , Supermom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prudential Indonesia revenues, which have grown to $305.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prudential Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prudential Indonesia Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2013 | 2018 |
In 2013 Prudential Indonesia implemented Workday HCM as its Core HR solution. The engagement focused on assisting in the initial setup, ongoing maintenance, and implementation of upgrades for the HRIS Workday Application, establishing the application as the central system of record for employee master data and organizational structures. Work included tenant configuration, security role definition, and mapping of position and job frameworks to align with Prudential Indonesia human resources operations.
Operational scope centered on Core HR functional workflows and system administration, with configuration of business process frameworks for hires, transfers, promotions, and separations. Governance activities emphasized change control, versioned configuration documentation, test cycles for periodic updates to Workday HCM, and operational procedures for release and patch management. The implementation narrative highlights practical HRIS operations, tenant configuration, and maintenance responsibilities tied to Core HR capability delivery at Prudential Indonesia.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Prudential Indonesia deployed Microsoft 365. Prudential Indonesia is using Microsoft 365 on their website and as an enterprise Collaboration platform across its 6,170 employees, providing a cloud-first channel for internal communications and knowledge work.
The implementation centers on Microsoft 365 cloud-hosted productivity services, delivering email, real-time collaboration, document libraries, and cloud file synchronization as the core Collaboration capabilities. Administration is organized at the tenant level with centralized policy controls, identity and access management native to the Microsoft platform, and content governance to standardize collaboration and compliance across corporate functions. The deployment supports integrated collaboration workflows and document lifecycle management to streamline team collaboration and internal communications across departments.
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Survey and Questionnaire | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Prudential Indonesia implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment exposes DocuSign eSignature to customers through web-based document workflows to capture legally binding electronic signatures and retain audit trails for signed documents.
The implementation uses DocuSign eSignature in an embedded architecture integrated with the company website, leveraging envelope management, recipient routing, and signature audit logs to automate signature capture in customer-facing flows. Operational scope focuses on online customer agreement and policy document signing, consolidating signature events on the corporate site and enabling server-side orchestration of document presentation and signature status tracking.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Prudential Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Prudential Indonesia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||