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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

PT Astra Honda Motor Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SurveySensum Legacy SurveySensum CX Platform Customer Experience CRM n/a 2022 2022
In 2022, PT Astra Honda Motor implemented SurveySensum CX Platform to capture customer feedback via WhatsApp surveys and apply text-analytics for near real-time insight, the deployment is categorized under Customer Experience and uses the full SurveySensum CX Platform capability set. The deployment is centered on automotive customer experience and after-sales customer-measurement work in Indonesia, with explicit emphasis on WhatsApp surveys, templated instruments, instant alerting, and automated text analysis functionality. The implementation configured WhatsApp survey orchestration, survey templates for repeatable after-sales workflows, instant alerts for operational teams, and SurveySensum text-analytics to convert open-text responses into actionable signals. SurveySensum CX Platform was used to operationalize feedback collection and to drive analysis workflows, enabling analysts to consume text-analysis outputs and alert streams rather than manual transcript review. Operational scope focused on after-sales and customer measurement functions across PT Astra Honda Motor in Indonesia, integrating survey collection and analytics into ongoing CX processes and daily operational alerts. Outcomes cited include cutting survey costs by approximately 70 percent and saving eight to ten hours per week on analysis while delivering real-time feedback to relevant teams.
Tag Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Mandrill Transactional Email PaaS n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at PT Astra Honda Motor
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PT Astra Honda Motor Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PT Astra Honda Motor Technographics

PT Astra Honda Motor is a Automotive organization based in Indonesia, with around 11000 employees and annual revenues of $2.00 billion.

PT Astra Honda Motor operates a diverse technology stack with applications such as Microsoft 365, SurveySensum CX Platform and Intuit Mailchimp Mandrill, covering areas like Collaboration, Customer Experience and Transactional Email.

PT Astra Honda Motor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, SurveySensum and Intuit.

PT Astra Honda Motor recently adopted applications including SurveySensum CX Platform in 2022, Intuit Mailchimp Mandrill in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PT Astra Honda Motor’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PT Astra Honda Motor’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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