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PT Bank Jasa Jakarta
Location
Jl. Tiang Bendera III No. 26 - 32,
Jakarta, 11230,
Indonesia
Website
https://www.bjj.co.id/
Phone
62 21 6902611
Artw industry
Banking and Financial Services
Employee
Revenue

PT Bank Jasa Jakarta Technographics

PT Bank Jasa Jakarta Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PT Bank Jasa Jakarta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 PT Bank Jasa Jakarta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PT Bank Jasa Jakarta has purchased the following applications: Temenos T24 for Core Banking in 2017, 3Dolphins Anywhere for CRM, Customer Support in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PT Bank Jasa Jakarta is running and its propensity to invest more and deepen its relationship with Temenos , InMotion Inovasi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PT Bank Jasa Jakarta revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Bank Jasa Jakarta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PT Bank Jasa Jakarta Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InMotion Inovasi Legacy 3Dolphins Anywhere CRM, Customer Support CRM n/a 2025 2025
In 2025, PT Bank Jasa Jakarta implemented 3Dolphins Anywhere to manage omnichannel customer service and WhatsApp based customer interactions in Indonesia. The implementation targeted the Apps Category and focused on CRM and contact center workflows supporting retail banking customer service. Bank Saqu implemented the Chatbot and the Omnichannel Service SRM modules of 3Dolphins Anywhere, as inferred from vendor materials, to support automated conversational handling, session routing, and service request management. Configuration work concentrated on conversational flow tuning for WhatsApp channels and on case lifecycle management aligned with CRM and customer support capabilities. 3Dolphins Anywhere was integrated with WhatsApp messaging channels to enable message ingestion, omnichannel session routing, and agent assisted escalation across the contact center environment. The operational scope covered customer service and digital channels within the bank in Indonesia, primarily impacting contact center agents, digital support teams, and CRM operations. Governance and rollout emphasized new CRM support workflows, agent training on Chatbot assisted routing, and operational controls for omnichannel case assignment. Reported outcomes included improved service handling and strengthened digital engagement through WhatsApp based interactions using 3Dolphins Anywhere.
IT Decision Makers and Key Stakeholders at PT Bank Jasa Jakarta
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by PT Bank Jasa Jakarta Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD PT Bank Jasa Jakarta Technographics

PT Bank Jasa Jakarta is a Banking and Financial Services organization based in Indonesia, with around 400 employees and annual revenues of $3.0 million.

PT Bank Jasa Jakarta operates a diverse technology stack with applications such as Temenos T24 and 3Dolphins Anywhere, covering areas like Core Banking and CRM, Customer Support.

PT Bank Jasa Jakarta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Temenos and InMotion Inovasi.

PT Bank Jasa Jakarta recently adopted applications including 3Dolphins Anywhere in 2025 and Temenos T24 in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PT Bank Jasa Jakarta’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PT Bank Jasa Jakarta’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PT Bank Jasa Jakarta technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.