AI Buyer Insights:

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

PT Bank Jasa Jakarta
Location
Jl. Tiang Bendera III No. 26 - 32,
Jakarta, 11230,
Indonesia
Website
https://www.bjj.co.id/
Phone
62 21 6902611
Artw industry
Banking and Financial Services
Employee
Revenue

PT Bank Jasa Jakarta Technographics

PT Bank Jasa Jakarta Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PT Bank Jasa Jakarta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 PT Bank Jasa Jakarta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PT Bank Jasa Jakarta has purchased the following applications: Temenos T24 for Core Banking in 2017, 3Dolphins Anywhere for CRM, Customer Support in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PT Bank Jasa Jakarta is running and its propensity to invest more and deepen its relationship with Temenos , InMotion Inovasi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PT Bank Jasa Jakarta revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Bank Jasa Jakarta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PT Bank Jasa Jakarta Tech Stack and Enterprise Applications

PT Bank Jasa Jakarta ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Temenos Legacy Temenos T24 Core Banking ERP Services and Operations n/a 2017 2017
In 2017, PT Bank Jasa Jakarta implemented Temenos T24 Core Banking. The Temenos T24 engagement ran from Aug 2017 to Mar 2018 and listed Bank Jasa Jakarta and Bank Multiarta Sentosa as clients for the project timeline and delivery scope. The implementation scope included analysing customer needs and delivering solutions on a request basis, followed by development of enhancements based on achieved solutions. Temenos T24 Core Banking was configured to address core category functionality, with work centered on account management, deposit and loan processing, payments processing and general ledger capabilities, using iterative enhancement cycles to refine configurations. Project execution explicitly covered development activities and staged testing, including system integration testing SIT, user acceptance testing UAT, operational readiness testing ORT and Go-Live support, with application support provided throughout those phases. Operational coverage targeted both front office and back office banking functions, including transaction processing, customer servicing and back office operations. Governance emphasized solution analysis driven change requests and staged testing gates to control releases and validate enhancements prior to production. The engagement narrative documents delivery, enhancement development and sustained test and Go-Live support for Temenos T24 Core Banking during Aug 2017 to Mar 2018.
PT Bank Jasa Jakarta CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InMotion Inovasi Legacy 3Dolphins Anywhere CRM, Customer Support CRM n/a 2025 2025
In 2025, PT Bank Jasa Jakarta implemented 3Dolphins Anywhere to manage omnichannel customer service and WhatsApp based customer interactions in Indonesia. The implementation targeted the Apps Category and focused on CRM and contact center workflows supporting retail banking customer service. Bank Saqu implemented the Chatbot and the Omnichannel Service SRM modules of 3Dolphins Anywhere, as inferred from vendor materials, to support automated conversational handling, session routing, and service request management. Configuration work concentrated on conversational flow tuning for WhatsApp channels and on case lifecycle management aligned with CRM and customer support capabilities. 3Dolphins Anywhere was integrated with WhatsApp messaging channels to enable message ingestion, omnichannel session routing, and agent assisted escalation across the contact center environment. The operational scope covered customer service and digital channels within the bank in Indonesia, primarily impacting contact center agents, digital support teams, and CRM operations. Governance and rollout emphasized new CRM support workflows, agent training on Chatbot assisted routing, and operational controls for omnichannel case assignment. Reported outcomes included improved service handling and strengthened digital engagement through WhatsApp based interactions using 3Dolphins Anywhere.

IT Decision Makers and Key Stakeholders at PT Bank Jasa Jakarta

First Name Last Name Title Function Department Email Phone
Director of Operations Director Finance
IT Staff Manager Manager IT
Show All Contacts

Apps Being Evaluated by PT Bank Jasa Jakarta Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Bank Jasa Jakarta IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Bank Jasa Jakarta digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD PT Bank Jasa Jakarta Technographics
PT Bank Jasa Jakarta is a Banking and Financial Services organization based in Indonesia, with around 400 employees and annual revenues of $3.0 million.
PT Bank Jasa Jakarta operates a diverse technology stack with applications such as Temenos T24 and 3Dolphins Anywhere, covering areas like Core Banking and CRM, Customer Support.
PT Bank Jasa Jakarta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Temenos and InMotion Inovasi.
PT Bank Jasa Jakarta recently adopted applications including 3Dolphins Anywhere in 2025 and Temenos T24 in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Bank Jasa Jakarta’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PT Bank Jasa Jakarta’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT Bank Jasa Jakarta technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.