Jakarta, 14310,
Indonesia
PT Pelabuhan Indonesia II ( Persero ) Technographics
PT Pelabuhan Indonesia II ( Persero ) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Pelabuhan Indonesia II ( Persero ) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11132 PT Pelabuhan Indonesia II ( Persero ) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Pelabuhan Indonesia II ( Persero ) has purchased the following applications: Microsoft 365 for Collaboration in 2015, New Relic APM for Application Performance Management in 2020, Canary Whistleblowing for Whistleblowing Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Pelabuhan Indonesia II ( Persero ) is running and its propensity to invest more and deepen its relationship with Microsoft , New Relic , Canary Whistleblowing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Pelabuhan Indonesia II ( Persero ) revenues, which have grown to $176.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Pelabuhan Indonesia II ( Persero ) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT Pelabuhan Indonesia II ( Persero ) Tech Stack and Enterprise Applications
PT Pelabuhan Indonesia II ( Persero ) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, PT Pelabuhan Indonesia II ( Persero ) deployed Microsoft 365 as its Collaboration platform. The implementation is observable on the corporate website and indicates Microsoft 365 is used to support public facing content alongside internal collaboration services.
The Microsoft 365 implementation includes standard Collaboration modules such as Exchange Online for corporate email, SharePoint Online for intranet and content hosting, Microsoft Teams for real time communication, and OneDrive for user file storage. Identity and access management is expected to be anchored on Azure Active Directory for single sign on and account provisioning, enabling tenant level governance and role based access control across these services, while the Microsoft 365 presence on the public site surfaces content and contact workflows that tie the Collaboration platform to the corporate web presence.
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PT Pelabuhan Indonesia II ( Persero ) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020 PT Pelabuhan Indonesia II ( Persero ) deployed New Relic APM to instrument and monitor its public website, establishing an application-centric telemetry layer. The implementation is classified under Application Performance Management and focuses on continuous monitoring of web application performance, service response times, and error detection across the site.
Deployment centered on agent-based instrumentation of the website application and associated server tiers, with New Relic APM configured to collect transaction traces, real user monitoring signals, and error analytics. The implementation included dashboards and alerting workflows to surface service maps and performance hotspots, enabling structured troubleshooting and root cause analysis consistent with Application Performance Management practices.
Operational ownership resides with web operations and application development teams, with the tool used for incident triage, performance debugging, and capacity planning for the public web estate. New Relic APM is explicitly used on the company website and serves as the primary application performance telemetry source for digital channel monitoring at PT Pelabuhan Indonesia II ( Persero ).
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PT Pelabuhan Indonesia II ( Persero ) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Canary Whistleblowing | Legacy | Canary Whistleblowing | Whistleblowing Management | TRM | n/a | 2019 | 2019 |
In 2019, PT Pelabuhan Indonesia II ( Persero ) implemented Canary Whistleblowing, deploying Canary Whistleblowing as its Whistleblowing Management platform. The implementation established a centralized intake and case management capability to support the company’s transportation operations and corporate functions. The deployment was positioned to provide a single channel for reporting misconduct and to standardize allegation handling across the enterprise.
Canary Whistleblowing was configured to deliver standard Whistleblowing Management capabilities, including anonymous and confidential reporting channels, configurable intake forms, case intake triage, investigation workflow orchestration, evidence attachment handling, role based access controls, detailed audit logging, and configurable dashboards for oversight. Configuration emphasized role separation for investigators, case owners, and reviewers while enabling severity classification and case prioritization. The system supported documented case closure artifacts and a structured audit trail for compliance reviewers.
Operational coverage focused on compliance, corporate legal, human resources, and operations teams responsible for intake assessment and investigations. Access and permissions were enforced through the application’s role based model to limit sensitive data visibility and support investigative governance. Reporting capabilities were scoped to provide incident volume and case status views for responsible stakeholders.
Governance and process design incorporated formalized intake policies, assignment rules, escalation pathways, and investigator training tied to the Canary Whistleblowing configuration. Workflow automation within Canary Whistleblowing enforced case assignment and activity logging to maintain investigative consistency. The implementation centered on establishing repeatable workflows for allegation intake, anonymity preservation, investigation tracking, and documented closure within the Whistleblowing Management environment.
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PT Pelabuhan Indonesia II ( Persero ) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at PT Pelabuhan Indonesia II ( Persero )
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by PT Pelabuhan Indonesia II ( Persero ) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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