PT Permodalan Nasional Madani (PNM)
Jl. Jendral Sudirman Kav. 2,
Jakarta, 10220,
Indonesia
Jakarta, 10220,
Indonesia
62 21 251 1404
Banking and Financial Services
PT Permodalan Nasional Madani (PNM) Technographics
PT Permodalan Nasional Madani (PNM) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Permodalan Nasional Madani (PNM) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 PT Permodalan Nasional Madani (PNM) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Permodalan Nasional Madani (PNM) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, ResNexus Booking for Reservation and Booking Management in 2018, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Permodalan Nasional Madani (PNM) is running and its propensity to invest more and deepen its relationship with Oracle , ResNexus , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Permodalan Nasional Madani (PNM) revenues, which have grown to $348.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Permodalan Nasional Madani (PNM) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT Permodalan Nasional Madani (PNM) Tech Stack and Enterprise Applications
PT Permodalan Nasional Madani (PNM) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | Emerio | 2018 | 2018 |
In 2018, PT Permodalan Nasional Madani (PNM) implemented Oracle E-Business Suite as an ERP Financial deployment to consolidate core finance capabilities. The engagement targeted foundational finance operations, explicitly configuring Accounts Payable, Accounts Receivable, General Ledger, and Fixed Asset modules to support PNM’s micro, small and medium enterprise financing activities.
The Oracle E-Business Suite implementation was executed on an Oracle 11g database platform, using Oracle Reports Builder, Oracle Forms Builder, and PL/SQL for custom development, stored procedures, and report automation. Functional workstreams comprised module configuration, custom form and report development, and technical testing consistent with ERP Financial system practices.
PT Emerio Indonesia served as the system integrator, with an Oracle Technical Consultant performing Fit and Gap analysis with expatriate and Indonesian top management, preparing solution proposals, and maintaining documentation and an issue log. The consultant led programming and testing activities, conducted user acceptance testing and end user training, and completed the project timeframe from July 2018 to September 2018 to operationalize Oracle E-Business Suite across PNM finance and accounting functions.
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PT Permodalan Nasional Madani (PNM) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, PT Permodalan Nasional Madani (PNM) deployed ResNexus Booking on its public website. ResNexus Booking, a Reservation and Booking Management application, is provisioned as the customer facing booking engine to capture online reservations and manage scheduling through the web channel.
The implementation leverages standard Reservation and Booking Management capabilities, including a web embedded booking interface, availability calendars, reservation lifecycle management, configurable booking forms and confirmation workflows to support customer self service and customer service handoffs. The system is operated through PNM's digital channel, with booking administration and configuration managed by web operations and booking administrators, and the architecture surfaces booking functionality directly on the public site with no other backend integrations disclosed.
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PT Permodalan Nasional Madani (PNM) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 PT Permodalan Nasional Madani implemented Rocket.chat on its website as a customer-facing conversational layer, using the application within the Chatbots and Conversational AI category to support real-time web engagement. Rocket.chat was embedded as the primary webchat interface to provide conversational access directly from the corporate site, aligning the deployment with digital customer interaction objectives.
The Rocket.chat implementation focused on web-embedded real-time messaging and conversational interfaces consistent with Chatbots and Conversational AI capabilities, including session-based chat, multi-channel messaging support, and extensibility for bot frameworks and automation. Configuration emphasized the web widget and messaging channels for inbound visitor interactions, and the implementation aligned with typical functional modules such as chat routing, message history, and user presence management.
Operational scope centers on customer service and digital engagement functions delivered through the website, with the conversational channel positioned to handle front-line inquiries and customer contact workflows. Governance and rollout details were implemented to support ongoing channel management and content updates, maintaining Rocket.chat as the persistent conversational endpoint on the PNM website.
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PT Permodalan Nasional Madani (PNM) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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PT Permodalan Nasional Madani (PNM) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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|
|
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Application Hosting and Computing Services | IaaS |
|
2001 | 2001 |
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IT Decision Makers and Key Stakeholders at PT Permodalan Nasional Madani (PNM)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PT Permodalan Nasional Madani (PNM) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Permodalan Nasional Madani (PNM) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Permodalan Nasional Madani (PNM) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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FAQ - APPS RUN THE WORLD PT Permodalan Nasional Madani (PNM) Technographics
PT Permodalan Nasional Madani (PNM) is a Banking and Financial Services organization based in Indonesia,
with around 3500 employees and annual revenues of $348.0 million.
PT Permodalan Nasional Madani (PNM) operates a diverse technology stack with applications such as
Oracle E-Business Suite, ResNexus Booking and Rocket.chat,
covering areas like ERP Financial, Reservation and Booking Management and Chatbots and Conversational AI.
PT Permodalan Nasional Madani (PNM) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ResNexus and Rocket.chat.
PT Permodalan Nasional Madani (PNM) recently adopted applications including
Microsoft Azure Cloud Services in 2022, Algolia Search in 2020 and Rocket.chat in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Permodalan Nasional Madani (PNM)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PT Permodalan Nasional Madani (PNM)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT Permodalan Nasional Madani (PNM) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.