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XL Axiata Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Helios Data Legacy Helios Data Data Management Platform CRM n/a 2021 2021
In 2021, XL Axiata deployed Helios Data, a Data Management Platform, to enable compliant sharing and monetization of subscriber data for digital advertising and marketing in Indonesia. The deployment brought Helios Data Secure Data Sharing capabilities into production to support controlled exchanges of customer signals with advertising and marketing partners. The implementation emphasized secure data sharing and contract orchestration, with configuration to enforce privacy preserving controls and consent aligned workflows. Helios Data was configured to manage data contracts and automate provisioning of subscriber segments for downstream advertising use cases, leveraging Data Management Platform functions for schema management, access control, and throughput orchestration. Operational coverage targeted XL Axiata’s subscriber data used by digital advertising and marketing teams across Indonesia, and the vendor reports the production deployment in 2021 increased data sharing throughput from under 10 contracts per month to over 200 contracts per month, approximately 70GB per day. The deployment preserved privacy and regulatory compliance while enabling monetization channels, and it is described as having driven revenue growth for data sharing projects. Governance changes accompanied the rollout, centering on contract lifecycle controls, privacy and regulatory enforcement, and processes for monetization approvals and partner onboarding. The production rollout in 2021 installed Helios Data as the core Data Management Platform for controlled subscriber data exchanges and operationalized data sharing governance at XL Axiata.
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VIAVI Solutions Legacy VIAVI StrataSync Test Automation Platform PaaS TeleMedia 2021 2021
In 2021, XL Axiata engaged VIAVI Solutions with system integrator TeleMedia to deploy VIAVI's ONMSi remote fiber test and monitoring solution alongside VIAVI StrataSync. VIAVI StrataSync, implemented as a Test Automation Platform, was part of a cloud-enabled asset and test-data management layer bundled with the ONMSi field test deployment to increase visibility and automate fault location across XL Axiata's fiber backbone to accelerate 5G rollout. The implementation centered on ONMSi for continuous remote fiber test and monitoring and on VIAVI StrataSync for centralized instrument and test-data management. Typical StrataSync capabilities were applied to maintain field instrument configurations, synchronize test results to a cloud repository, and enforce standardized test procedures, enabling automated fault location workflows and consistent test recordkeeping across field teams. Integration work was performed with VIAVI field test instruments and the ONMSi monitoring platform, with TeleMedia managing deployment activities and site commissioning. Operational coverage targeted 5G backhaul fiber routes across XL Axiata's Indonesian backbone, impacting network operations and field technician activities by shifting diagnostic work from manual, site-by-site testing to remote monitoring and automated localization of fiber events. Governance changes included centralizing test-data ownership and standardizing field-to-NOC workflows to support remote fault triage and technician dispatch. The engagement announced December 2021 explicitly aimed to improve fiber uptime and workforce productivity, using VIAVI StrataSync and ONMSi to create a unified Test Automation Platform and field instrumentation lifecycle management environment.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at XL Axiata
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by XL Axiata Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD XL Axiata Technographics

XL Axiata is a Communications organization based in Indonesia, with around 2663 employees and annual revenues of $2.41 billion.

XL Axiata operates a diverse technology stack with applications such as Helios Data, VIAVI StrataSync and Amazon EC2, covering areas like Data Management Platform, Test Automation Platform and Application Hosting and Computing Services.

XL Axiata has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Helios Data, VIAVI Solutions and Amazon Web Services (AWS).

XL Axiata recently adopted applications including Huawei Cloud in 2024, Helios Data in 2021 and VIAVI StrataSync in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates XL Axiata’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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