Atlanta, 30326-1424, GA,
United States
Pulte Home Company Technographics
Pulte Home Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pulte Home Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Pulte Home Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pulte Home Company has purchased the following applications: Epicor BisTrack for Manufacturing ERP in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pulte Home Company is running and its propensity to invest more and deepen its relationship with Epicor , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pulte Home Company revenues, which have grown to $498.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pulte Home Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pulte Home Company Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor BisTrack | Manufacturing ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Pulte Home Company implemented Epicor BisTrack as its Manufacturing ERP. The deployment positioned Epicor BisTrack to centralize core construction and supply chain transactions, supporting finance, procurement, inventory and job costing workflows across Pulte Home Company’s U.S. operations with roughly 1000 employees.
Implementation work concentrated on configuring Epicor BisTrack functional modules including Financials, Purchasing, Inventory management, Estimating and Job Costing, aligned with standard systems analysis practices for design, testing, implementation and documentation. SQL-driven reporting and BI were integral, with SSRS and Power BI used for operational and management reporting and for defect analysis tied to deployed configurations.
Operational coverage spanned IT, finance, procurement and construction operations, with Systems Analyst II resources providing Tier 2 application support, on-call escalation and troubleshooting of complex production issues. Integrations emphasized database-level interfaces and reporting pipelines built on SQL, and data artifacts were maintained to support reporting, analysis and continuous defect management.
Governance and process controls reflected formal systems design specification archiving, change management, defect management and Agile-aligned development practices, consistent with job responsibilities for systems analysis and process improvement. The program institutionalized Epicor BisTrack subject matter expertise, training responsibilities and cross-functional ownership to sustain ongoing support and configuration management.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Pulte Home Company deployed LivePerson Conversational Cloud on its public website as a Chatbots and Conversational AI implementation. The deployment centers on the LivePerson Conversational Cloud instance embedded in web pages to provide real time messaging and automated conversational entry points for prospective buyers and existing homeowners.
The implementation includes core conversational modules common to Chatbots and Conversational AI, including a web messaging widget, natural language understanding for intent classification, scripted dialogue flows for common inquiries, routing logic for escalation to live agents, and session persistence across visits. Configuration work focused on conversation design, intent taxonomies, and template responses to cover customer service, sales inquiry intake, and appointment scheduling scenarios.
Operationally the LivePerson Conversational Cloud runs as a cloud hosted conversational layer integrated into Pulte's customer engagement surface on the website, acting as the first contact into contact center and sales workflows. The deployment impacts customer service, sales lead capture, and marketing engagement functions by centralizing web messaging as an intake channel and providing structured conversational data for downstream workflows.
Governance activity emphasized conversational content management and escalation workflows, including ownership for bot script updates, agent handoff rules, and ongoing tuning of intents and response templates. Monitoring and conversational analytics were instrumented to support iteration of dialog flows and to manage operational thresholds for live agent intervention.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Pulte Home Company implemented Microsoft 365 as its Collaboration platform. The deployment targeted corporate offices and construction-facing teams in the United States, enabling unified communications, email, and document sharing across project and corporate functions, and Microsoft 365 was surfaced on Pulte’s public website to support external facing content or collaboration touchpoints.
The Microsoft 365 implementation included core Collaboration capabilities such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for file synchronization, Microsoft Teams for chat and meetings, and Office client integration for desktop productivity. The architecture was organized around a centralized Microsoft 365 tenant with cloud-first provisioning and centralized administration for user accounts and entitlements, with content libraries and collaboration spaces configured to support construction document workflows.
Operational governance emphasized tenant administration, user provisioning, access controls, and compliance configuration tailored to construction and real estate workflows. Rollout and adoption covered business functions including project management, sales, design, and corporate support, with IT responsible for policies around information governance and mobile access to align Microsoft 365 Collaboration capabilities with Pulte Home Company’s project collaboration needs.
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Replication | PaaS |
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2008 | 2008 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Pulte Home Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Pulte Home Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||