Qatar Post Technographics
Qatar Post Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Qatar Post and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Qatar Post employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Qatar Post has purchased the following applications: Microsoft 365 for Collaboration in 2017, Shipsy Transportation Management for Transportation Management in 2023, Oracle Siebel Case Management for Citizen Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Qatar Post is running and its propensity to invest more and deepen its relationship with Microsoft , Shipsy , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Qatar Post revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Qatar Post intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Qatar Post Tech Stack and Enterprise Applications
Qatar Post Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Qatar Post implemented Microsoft 365 as a Collaboration platform. The deployment is visible on the Qatar Post website and established Microsoft 365 as the organization’s cloud productivity and collaboration layer.
The implementation leveraged standard Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, OneDrive for Business for personal file sync, and Azure Active Directory for identity and access management. Microsoft 365 features were configured to support cross-functional document workflows and synchronous collaboration across business units.
Operational coverage targeted corporate and operational departments within Qatar Post, with governance oriented around centralized identity and access policies, mailbox and mail routing controls, and information governance practices for records and compliance. User provisioning, role-based access control, and policy administration were focal points for rollout and ongoing management.
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Qatar Post SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shipsy | Legacy | Shipsy Transportation Management | Transportation Management | SCM | n/a | 2023 | 2023 |
In 2023, Qatar Post implemented Shipsy Transportation Management to automate last mile operations across Qatar. Shipsy deployed its modular last mile and transportation orchestration SaaS to provide route optimization, rider productivity enhancements, and real time tracking. The deployment emphasized transportation orchestration and operational visibility aligned with Transportation Management functional workflows.
The implementation targeted postal and logistics last mile operations nationwide, configuring modules for route optimization, rider tasking, delivery orchestration, and telemetry based tracking. Shipsy Transportation Management centralized delivery orchestration and operational visibility across Qatar Post sites, enabling coordinated tasking and status updates for riders and supervisors. The project delivered measurable cost reductions and higher first attempt delivery success as described in the Shipsy case study.
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Qatar Post CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel Case Management | Citizen Engagement | CRM | n/a | 2017 | 2017 |
In 2017 Qatar Post implemented Oracle Siebel Case Management to support Citizen Engagement across its national postal operations. The deployment addressed customer and citizen service workflows for Qatar Post, which operates roughly 30 branches across Qatar and conducts domestic and international postal services with about 800 to 1,000 employees.
Oracle Siebel Case Management was configured to centralize case intake, service request management, case lifecycle orchestration, SLA tracking and knowledge enabled resolution, reflecting standard Citizen Engagement functional capabilities. The implementation was aligned with a broader Siebel Public Sector environment and connected to Marketing and Sales modules, SRM Cloud, EPOSS Point Of Sale, ERP Finance and Billing systems, event management and Address Management, plus external government interfaces such as QPS and MOI MOTC where applicable, and digital channels including the corporate website, B2B portal, ecommerce platforms and mobile applications.
Operational coverage emphasized contact center and front office teams across Doha and regional branches, providing a centralized case repository and automated routing to operations, finance and field services groups. Governance focused on workflow standardization, case routing rules and SLA enforcement to enable cross department coordination between postal operations, digital channel owners and administrative functions.
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Qatar Post IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Qatar Post
Apps Being Evaluated by Qatar Post Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||