Winchester, SO23 7BT,
United Kingdom
Qgate Technographics
Qgate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Qgate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Qgate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Qgate has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Qgate is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Qgate revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Qgate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Qgate Tech Stack and Enterprise Applications
Qgate AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Qgate implemented Tidio Live Chat on its website. The deployment uses Tidio Live Chat, classified under Chatbots and Conversational AI, as a cloud hosted JavaScript widget embedded across client facing pages to enable real time messaging with site visitors. Implementation reflects a small professional services profile, with the application providing front end conversational capabilities rather than a broader enterprise platform.
Configuration centers on the live chat widget, basic automated chatbot workflows for initial visitor routing, visitor tracking and lead capture forms, and live operator messaging handled through the Tidio Live Chat interface. Integrations beyond the website front end are not indicated in available sources, so operational scope is limited to the Qgate website supporting sales and client support business functions. Ongoing governance and configuration are maintained by Qgate staff, with the installation focused on web based conversational workflows consistent with the Chatbots and Conversational AI category.
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Qgate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Qgate implemented Microsoft 365 to provide core Collaboration capabilities across its 25 person professional services firm. The implementation established a cloud hosted Microsoft 365 tenant, with Microsoft 365 used for email and calendaring, document collaboration through SharePoint and OneDrive, real time team collaboration with Microsoft Teams, and desktop productivity via Office applications, and the company website publicly indicates Microsoft 365 is in use.
Administration and governance were organized within the Microsoft 365 tenancy using Azure Active Directory for identity and single sign on, centralized user provisioning, and administrative role based controls to manage access and external sharing. Operational coverage focused on consulting delivery, sales, and operations teams, with collaboration workflows for file coauthoring, meeting and communication orchestration, and document lifecycle controls, and governance emphasized user access management, sharing controls, and data classification typical for a Collaboration deployment of Microsoft 365.
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Qgate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Qgate deployed Hotjar on its public website to instrument visitor behavior and capture qualitative feedback as part of its Customer Experience tooling. The implementation embedded the Hotjar JavaScript tracker in site templates to enable session recordings, heatmaps, conversion funnels, on-page surveys, and feedback polls, supporting website analytics and user experience research. Hotjar collects session-level interaction data and aggregated behavioral metrics, aligning the application to Customer Experience workflows that inform marketing, product and UX decisions.
The scope of the rollout was the corporate website and was managed centrally by Qgate's marketing and digital delivery activities, consistent with operations of a 25 employee professional services firm. Governance focused on configuring Hotjar data retention and anonymization settings and coordinating activation with cookie consent controls to align with UK privacy expectations, ensuring Hotjar data capture and survey instrumentation adhered to the companys compliance posture.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Qgate ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Qgate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Qgate CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Qgate
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Qgate Executives
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