Guadalajara, 44190,
Mexico
Kelly Services Mexico Technographics
Kelly Services Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kelly Services Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Kelly Services Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kelly Services Mexico has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kelly Services Mexico is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kelly Services Mexico revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kelly Services Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kelly Services Mexico Tech Stack and Enterprise Applications
Kelly Services Mexico AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kelly Services Mexico implemented Hubspot Live Chat as a Chatbots and Conversational AI deployment on its public website. The implementation embedded the Hubspot Live Chat widget on the corporate site to serve as a primary inbound engagement channel for candidate and client inquiries across the companys Mexico operations.
Configuration centered on conversational routing, contact capture and chat transcript capture, aligning with common Chatbots and Conversational AI functional modules such as live operator handoff, message templates and lead qualification workflows. Operational ownership sits with recruiting and client services teams, where chat interactions are retained for follow up and integrated into existing operational workflows for triage and response.
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Kelly Services Mexico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Kelly Services Mexico implemented Microsoft 365 as its Collaboration platform. The public source of record shows Microsoft 365 is used on their website, indicating a cloud hosted Microsoft 365 tenant was provisioned to support corporate communications and web surfaced content.
The Microsoft 365 deployment encompasses core Collaboration capabilities common to the suite, including Exchange Online for email and calendaring, Microsoft Teams for synchronous communication and meetings, and SharePoint Online and OneDrive for document management and intranet style content. Common collaboration workflows such as shared document editing, meeting scheduling, and site publishing are exposed through Microsoft 365 to support internal and external stakeholder interactions.
Operational scope centers on corporate and recruiting business functions within Kelly Services Mexico, with tenant level administration and centralized content permission controls governing access and publishing. Governance and workflow configuration emphasize centralized administration and content publishing workflows to keep web surfaced materials and candidate communications aligned with corporate processes.
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Kelly Services Mexico Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, Kelly Services Mexico deployed Optimizely Search & Navigation (ex Episerver Find) on its public website. The implementation establishes a site level search layer that delivers Application, Web and Enterprise Search capabilities for content discovery and navigational queries across the corporate web presence.
The deployment configures standard search modules including full text indexing, faceted navigation, autocomplete and query suggestions, relevance scoring and synonym management, plus search analytics instrumentation. Optimizely Search & Navigation indexes both unstructured site content and structured job listing data, with configurable boosting rules and scheduled indexing to keep results aligned with editorial priorities.
The search service is embedded into the public web front end and operates across candidate facing pages, job listing sections and corporate content areas on the Mexico site. Operational governance is centered on content owners and digital marketing stakeholders who manage relevance tuning, taxonomy updates and query report reviews to refine search behavior over time.
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Web Content Management | Content Management |
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2019 | 2019 |
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Kelly Services Mexico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Kelly Services Mexico ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Kelly Services Mexico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kelly Services Mexico
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Apps Being Evaluated by Kelly Services Mexico Executives
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