Quality Dining
4220 Edison Lakes Parkway,
Mishawaka, 46545, IN,
United States
Mishawaka, 46545, IN,
United States
1 574-271-4600
Retail
Quality Dining Technographics
Quality Dining Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quality Dining and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Quality Dining employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quality Dining has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2014, NCR Voyix Aloha POS for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quality Dining is running and its propensity to invest more and deepen its relationship with Oracle , CareerBuilder , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quality Dining revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quality Dining intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quality Dining Tech Stack and Enterprise Applications
Quality Dining ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Quality Dining implemented Oracle PeopleSoft ERP in an ERP Financial deployment across its operations. The Oracle PeopleSoft ERP rollout focused on integrated General Ledger, Accounts Payable, Fixed Assets and Project Management modules to centralize financial operations and corporate accounting workflows.
Configuration work included embedding the General Ledger, Accounts Payable, Fixed Assets and Project Management modules into a shared chart of accounts and transactional controls, and developing above store internal reporting and transaction flows. The above store web portal strategy centralized invoices for payment, cash handling submissions and store inventories that had been processed at individual units. The implementation included configuration for project accounting and capital asset tracking aligned to corporate accounting policies.
The deployment architecture spanned 230 locations, covering quick service units and table service units, and was supported by an enterprise wide telecommunications network and a Data Warehouse and Data Collection System. The Data Warehouse was designed to collect data from profit centers for business analytics and corporate transactional processing, feeding financial ledgers and project records. Networked data collection standardized transactional inputs from store systems into the Oracle PeopleSoft ERP financial modules.
Governance was led by the Chief Information Officer who served as Project Leader for ERP system selection and implementation, supervising development and rollout activities. Implementation governance included centralized control of financial configurations, standardization of store transaction processing into the above store portal and oversight of data flows into the Data Warehouse for reconciliations and reporting.
Additional operational capabilities developed alongside Oracle PeopleSoft ERP included a Theoretical Product Costing System and Labor Costing system, both designed to integrate cost control data with financial accounting and project management records. These systems were instrumented to supply cost and labor metrics into the Data Warehouse and Oracle PeopleSoft ERP financial processes for enterprise level cost control and analytics.
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Quality Dining HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Quality Dining implemented CareerBuilder Jobs.net ATS as its Applicant Tracking System and embedded the solution on the corporate careers site. The CareerBuilder Jobs.net ATS instance powers the public job storefront at https://qdi.jobs.net/en-US/search?keywords=&location= and services a US-based retail employer with approximately 9,000 employees and $2.5 billion in revenue.
Implementation focused on core Applicant Tracking System capabilities including job requisition management, career site job posting, candidate application capture, resume parsing, applicant tracking workflows, and configurable screening and interview coordination. CareerBuilder Jobs.net ATS was configured for branded career site presentation, role templates, and automated candidate status updates to support centralized talent acquisition processes.
Operational coverage centers on the talent acquisition and recruiting function with governance implemented for requisition approvals and standardized online application workflows. The deployment architecture emphasizes an embedded career site integration, positioning CareerBuilder Jobs.net ATS as Quality Dining's canonical applicant intake and tracking platform.
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2020 | 2020 |
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Quality Dining ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Quality Dining implemented NCR Voyix Aloha POS, a Point Of Sale application, to standardize store-level transaction processing across its restaurant portfolio. The deployment was supported by on-premise store servers and an enterprise management tier, with explicit DBA ownership for database administration and store synchronization tasks.
The NCR Voyix Aloha POS implementation included configuration center and command center operations, use of Micros Oracle components, SICOM messaging, and DBISQL interactive SQL for query and troubleshooting. Database administration practices documented in the program included Oracle schema maintenance, creation of initialization packets for store upgrades, sync packet generation for EM upgrades, and store-side scripts such as a batch file to disconnect databases prior to server shutdown to prevent data loss.
Integrations and systems operated alongside the Aloha POS deployment, including Oracle database platforms, Sybase components as needed, Virtual Machine infrastructure through VMWare VSphere, and Windows Server 2010 R2 on store servers. The program also intersected with broader enterprise systems such as PeopleSoft database refresh processes and an ADP conversion effort, reflecting cross-functional dependencies between POS, payroll, and HR systems.
Operational governance centered on DBA and IT support processes, with documented step-by-step procedures, a task scheduler for documenting DBA work, and the creation of a gold image for store servers to standardize builds. The Enterprise Management server was configured to run multiple concepts concurrently, enabling concept-level separation on a single EM instance, and ongoing responsibilities included oracle backups, SQL troubleshooting, and coordination of EM and store packet synchronization to maintain consistent transaction flows.
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Quality Dining Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Quality Dining Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Quality Dining IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Quality Dining CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Quality Dining
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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VP of HR | VP | HR | |
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Talent Acquisition Manager | Manager | HR | |
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CTO | CXO | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Quality Dining Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quality Dining IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quality Dining digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Quality Dining Technographics
Quality Dining is a Retail organization based in United States,
with around 9000 employees and annual revenues of $2.50 billion.
Quality Dining operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, CareerBuilder Jobs.net ATS and NCR Voyix Aloha POS,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
Quality Dining has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, CareerBuilder and NCR Voyix.
Quality Dining recently adopted applications including
GoDaddy in 2021, Equifax Jobalign Recruiting in 2020 and Cisco Webex Meetings in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quality Dining’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quality Dining’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quality Dining technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.