Quantum
224 Airport Parkway Suite 550,
San Jose, 95110, CA,
United States
San Jose, 95110, CA,
United States
1 408-944-4000
Professional Services
Quantum Technographics
Quantum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quantum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 905 Quantum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quantum has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2004, Oracle E-Business Suite HRMS for Core HR in 2004, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quantum is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quantum revenues, which have grown to $372.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quantum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quantum Tech Stack and Enterprise Applications
Quantum ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2004 | 2018 |
In 2004, Quantum implemented Oracle E-Business Suite as an ERP Financial platform, deploying version 11.5.10 across a global multi-organization footprint. The Oracle E-Business Suite 11.5.10 initiative was a fresh implementation that included system integration work involving Quantum 11.5.8 and Certance 11.5.9 systems, and targeted nine operating units including Colorado Costa Mesa US, United Kingdom, Japan, Singapore, Australia, Ireland, Swiss, Irvine Scotland and Penang Malaysia. The project was organized around a multi-org architecture to support consolidated financial processing and cross-border operational control.
The implementation configured core financial and HR functionality, with Fixed Assets FA, Accounts Payable AP and HR Foundation modules brought online as primary components of the Oracle E-Business Suite deployment. Configuration work emphasized subledger and ledger alignment, fundamental AP invoice and payment processing flows, and HR Foundation setups for centralized employee records, aligning application structures to ERP Financial requirements. The narrative records explicit setup of these modules rather than extensions beyond the stated scope.
Subsequent production support covered Oracle 11.5.9 development and user support for Accounts Payable AP, Accounts Receivable AR, Fixed Assets FA, Purchase Order PO, General Ledger GL and HR across multi-org sites. Operational coverage for support and development specifically included Costa Mesa, Penang Malaysia and Irvine Scotland, indicating an ongoing runbook for multi-site application maintenance and localized user assistance. This sustained support function underscores the combined implementation and post-production lifecycle responsibilities for Oracle E-Business Suite in Quantum s environment.
Governance and operational control were structured around centralized multi-organization controls and role-based development and user support for finance and HR functions. Change and release activities focused on module-level development for AP, AR, FA, PO, GL and HR, with operational governance to coordinate cross-site processes and maintain consistency in the ERP Financial instance. The account of responsibilities centers on configuration, integration and ongoing application support rather than reported business outcomes.
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Quantum HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2004 | 2018 |
In 2004, Quantum implemented Oracle E-Business Suite HRMS as a Core HR deployment, executing a fresh Oracle 11.5.10 system integration effort. The implementation included configuration and setup of Fixed Assets, Accounts Payable and HR Foundation modules across nine operating units including Colorado/Costa Mesa US, United Kingdom, Japan, Singapore, Australia, Ireland, Swiss, Irvine Scotland and Penang Malaysia. The Oracle E-Business Suite HRMS deployment was organized around a multi organization architecture to support discrete operating units while centralizing HR Foundation configuration and financial module controls.
Quantum also maintained Oracle 11.5.9 production support for Accounts Payable, Accounts Receivable, Fixed Assets, Purchase Orders, General Ledger and HR, providing development and user support in multi organization sites including Costa Mesa, Penang Malaysia and Irvine Scotland. Operational scope covered finance and HR functional modules with application-level development and user support workflows to manage multi organization processing, entitlement control and cross-site functional coordination.
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Quantum AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Quantum implemented Salesforce Chat (formerly Salesforce Live Agent) as its web-based conversational layer, classified under the Chatbots and Conversational AI category. The deployment places a real-time chat interface on Quantum’s public website to capture visitor inquiries and route live conversations to internal support staff and sales intake teams.
Salesforce Chat was configured to provide standard chat capabilities, including an embeddable web chat widget, pre-chat qualification forms, agent presence and queuing, and persistent chat transcripts. The implementation emphasized session routing and agent transfer workflows consistent with conversational AI and chatbot operational patterns, with configuration centralized inside the Salesforce Chat administration interface.
Operational coverage is focused on website-driven customer engagement and lead capture, with chat interactions surfaced to Quantum’s internal support and client-facing teams. Governance is handled through centralized Salesforce administration and chat routing policies, with chat transcript capture used to create persistent records within the Salesforce platform for follow-up and case handling.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Quantum Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Quantum Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Quantum CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Quantum ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Quantum SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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Quantum TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Quantum PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2009 | 2010 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Quantum IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Quantum CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2003 | 2003 |
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IT Decision Makers and Key Stakeholders at Quantum
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, WW Human Resources | VP | HR | |
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Director - Human Resources - People Programs | Director | HR | |
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HR Business Partner | Manager | HR | |
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Director, Compensation and HR Operations | Director | HR | |
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Apps Being Evaluated by Quantum Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quantum IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quantum digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Quantum Technographics
Quantum is a Professional Services organization based in United States,
with around 905 employees and annual revenues of $372.0 million.
Quantum operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Quantum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
Quantum recently adopted applications including
Zoominfo Platform in 2023, Cisco Webex Meetings in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quantum’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quantum’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quantum technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.