AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

RAC France Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PIXID Legacy Amris Applicant Tracking System Applicant Tracking System HCM n/a 2018 2018
Workforce Management HCM 2013 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Civica Legacy Civica iCasework Case Management ERP Services and Operations n/a 2021 2021
RAC France implemented Civica iCasework in 2021 as a customer-facing Case Management solution, deploying the Civica iCasework application on its public website to capture enquiries and service requests. The implementation centers on online case intake from the RAC portal, establishing Civica iCasework as the primary platform for logging and tracking customer enquiries related to insurance and breakdown services. Civica iCasework was configured to support standard Case Management capabilities including web form intake, case lifecycle management, workflow automation, role-based routing, SLA tracking, and document attachment and retention. The configuration emphasizes structured enquiry capture, automated assignment to specialist teams, and audit trails for case histories, aligning with common case management functional terminology. Operational coverage focuses on customer service and claims handling within RAC France, with the Civica iCasework instance integrated into the public website to provide direct citizen facing intake and tracking. Governance was implemented through role-based access controls, case escalation and resolution workflows, and administrative configuration for queue management and reporting, providing an auditable operational framework for ongoing case processing.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2012 2012
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2013 2014
Community Management CRM 2013 2013
Customer Analytics CRM 2012 2012
Customer Data Platform CRM 2017 2017
Customer Experience CRM 2011 2012
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2016 2016
PR and Media Communication CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2013 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IT Service Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2012 2012
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at RAC France
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by RAC France Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD RAC France Technographics

RAC France is a Insurance organization based in France, with around 51 employees and annual revenues of $5.0 million.

RAC France operates a diverse technology stack with applications such as Amris Applicant Tracking System, Civica iCasework and Workplace by Facebook, covering areas like Applicant Tracking System, Case Management and Collaboration.

RAC France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PIXID, Civica and Facebook.

RAC France recently adopted applications including Civica iCasework in 2021, Workplace by Facebook in 2021 and Fresh Relevance in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of RAC France’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates RAC France’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete RAC France technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.