Rack Room Shoes
8310 Technology Dr,
Charlotte, 28262, NC,
United States
Charlotte, 28262, NC,
United States
1 800-306-9309
Retail
Rack Room Shoes Technographics
Rack Room Shoes Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rack Room Shoes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Rack Room Shoes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rack Room Shoes has purchased the following applications: DataServ AutoVouch for AP Automation in 2018, GR8 People ATS for Applicant Tracking System in 2014, Amazon EC2 for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rack Room Shoes is running and its propensity to invest more and deepen its relationship with DataServ , GR8 People , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rack Room Shoes revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rack Room Shoes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rack Room Shoes Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DataServ | Legacy | DataServ AutoVouch | AP Automation | ERP Financial Management | n/a | 2018 | 2018 | In 2018, Rack Room Shoes deployed DataServ AutoVouch as an AP Automation solution to address high paper volume and poor payables visibility across its Accounts Payable function. The retailer processed approximately 560,000 invoices annually, with 90 percent arriving via EDI and the remaining 56,000 paper invoices consuming five of nine AP FTEs, a pain point amplified by decentralized invoice ownership across 420 stores and multiple departments. DataServ AutoVouch was implemented with invoice capture and automated data extraction, auto-vouching and no-touch routing to accelerate processing. The configuration established a centralized invoice repository, full-lifecycle document retention management and audit log capabilities, alongside reporting and dashboard metrics to surface process status and exceptions. The deployment achieved no touch processing for 97 percent of invoices, with the remaining 3 percent consisting of travel and confidential invoices requiring manual handling. Operational coverage centralized invoices from diverse vendor channels including small service providers and large national suppliers, eliminating dispersed file caches and enabling on-demand digital retrieval for audits. Auditors were given direct access to the DataServ platform so the AP team did not have to produce physical documents, and the system provided transaction-level audit trails showing who touched a document and when. Improved visibility supported more accurate month end accruals by making outstanding obligations and workflow bottlenecks visible to AP. Rollout included thorough testing and end-user training conducted by DataServ prior to go-live, with an ongoing partnership to refine workflows and controls. Governance changes reduced tribal knowledge and controlled chaos by establishing clear process ownership, electronic workflow routing and centralized document indexing, enabling the AP team to identify gaps and bottlenecks through the platform audit logs and dashboards. Outcomes documented by Rack Room Shoes included centralized invoices, streamlined audits, elimination of onsite and offsite paper storage, and a reduction in physical paper from seven file cabinets to two. The implementation preserved headcount while reducing manual processing to 3 percent of invoices and delivering full audit log access and reporting through DataServ AutoVouch, the deployed AP Automation application. | |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GR8 People | Legacy | GR8 People ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Business Process Management | ERP Services and Operations |
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2017 | 2017 |
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Lease Management | ERP Services and Operations |
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2016 | 2016 |
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Retail Management | ERP Services and Operations |
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2002 | 2002 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2008 | 2008 |
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Sourcing | Procurement |
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2008 | 2008 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rack Room Shoes
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Rack Room Shoes Executives
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FAQ - APPS RUN THE WORLD Rack Room Shoes Technographics
Rack Room Shoes is a Retail organization based in United States,
with around 6000 employees and annual revenues of $500.0 million.
Rack Room Shoes operates a diverse technology stack with applications such as
DataServ AutoVouch, GR8 People ATS and Amazon EC2,
covering areas like AP Automation, Applicant Tracking System and Application Hosting and Computing Services.
Rack Room Shoes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DataServ, GR8 People and Amazon Web Services (AWS).
Rack Room Shoes recently adopted applications including
Dynatrace APM in 2024, DocuSign eSignature in 2024 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rack Room Shoes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rack Room Shoes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rack Room Shoes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.