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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Radisson Blu US Tech Stack and Enterprise Applications

Radisson Blu US ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quadient Legacy Quadient BeanworksAP AP Automation ERP n/a 2021 2021
In 2021, Radisson Blu US implemented Quadient BeanworksAP to address a manual, paper-based invoice processing workflow in its accounts payable function. The AP Automation deployment targeted Radisson Blu hotels in North America and the corporate finance team, responding to an environment where AP staff were spending roughly 40% of their time on manual data entry and invoice keying. The Quadient BeanworksAP configuration emphasized invoice capture and digital routing, employing optical character recognition and automated data validation to accelerate invoice throughput. Standard AP Automation functional modules such as intelligent capture, automated data extraction, approval workflow orchestration, duplicate detection and a centralized invoice repository were instrumented to reduce manual keying and enable electronic invoice review and approval. Operational coverage included hotel level AP clerks and the centralized accounting function across North America, supporting a shift to remote work for the accounting team and enabling electronic submission and review of vendor invoices. The deployment provided cloud hosted access and role based approval workflows to maintain continuity of payables processing during distributed work, and centralized invoice records for auditability and control. Governance and process changes included formalized electronic approval steps, updated invoice handling procedures and the introduction of user training to embed the new workflows. With Quadient BeanworksAP Radisson Blu reported saving more than 50% of AP staff time and achieving 85 to 90 percent paperless operations, outcomes described by the Director of Finance as accurate, user friendly and a significant time saver.
Radisson Blu US Collaboration
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VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020 Radisson Blu US implemented Microsoft 365 in the Collaboration category to standardize enterprise communication and document workflows across its United States operations. The deployment is positioned to support approximately 1,000 employees and is visible via references to Microsoft 365 on the company public website, indicating a corporate tenant presence tied to outward-facing properties and corporate communications. The Microsoft 365 implementation emphasizes core Collaboration capabilities, including Exchange Online for email, SharePoint Online for content management and intranet services, Microsoft Teams for unified communications and meetings, OneDrive for personal file storage, and the Office productivity suite for day to day document authoring. Configuration signals align with a centralized tenant model, role based access assignments for corporate and property staff, and use of platform native management consoles for policy application and orchestration of collaboration workloads. Integrations center on identity and access management patterns typical for Microsoft 365, provisioning corporate identities and single sign on across collaboration services to support corporate IT, marketing, sales and property operations. Microsoft 365 is referenced on the Radisson Blu US website, which reflects at least a public presence of the service and potential use for authenticated content or corporate communication flows. Governance appears structured around centralized administration and standard Collaboration controls, with IT led policy enforcement for mailbox retention, document sharing, and external collaboration. The implementation narrative reads as a tenant level, enterprise Collaboration deployment intended to unify communication and document processes across corporate functions and hotel property operations.
Radisson Blu US Content Management
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DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021, Radisson Blu US implemented DocuSign eSignature for Digital Signing on their public website. The deployment embeds DocuSign eSignature into online booking and reservation flows to capture legally binding signatures and consent at the point of guest engagement. Configuration emphasized envelope workflows, a reusable template library, signer routing rules, authentication options and audit trail capabilities within DocuSign eSignature. Server side template management and role based access control were applied to manage document lifecycles, enforce signature order and maintain verification protocols for Digital Signing. Operational coverage centers on customer facing booking processes and internal contract handling for reservations, group sales and vendor agreements, with the website integration serving as the primary capture point. Governance focused on centralized template ownership, access controls and audit logging to provide traceability and compliance for Digital Signing across the organization.
Radisson Blu US CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Tag Management CRM 2021 2021
Radisson Blu US ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2021 2021
Radisson Blu US PaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021
Radisson Blu US IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Radisson Blu US

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Radisson Blu US Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Radisson Blu US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Radisson Blu US digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Radisson Blu US Technographics
Radisson Blu US is a Leisure and Hospitality organization based in United States, with around 1000 employees and annual revenues of $350.0 million.
Radisson Blu US operates a diverse technology stack with applications such as Quadient BeanworksAP, Microsoft 365 and DocuSign eSignature, covering areas like AP Automation, Collaboration and Digital Signing.
Radisson Blu US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Quadient, Microsoft and DocuSign.
Radisson Blu US recently adopted applications including Quadient BeanworksAP in 2021, DocuSign eSignature in 2021 and Salesforce Marketing Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Radisson Blu US’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Radisson Blu US technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.