Minnetonka, 55305, MN,
United States
Radisson Blu US Technographics
Radisson Blu US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Radisson Blu US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Radisson Blu US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radisson Blu US has purchased the following applications: Quadient BeanworksAP for AP Automation in 2021, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radisson Blu US is running and its propensity to invest more and deepen its relationship with Quadient , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radisson Blu US revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radisson Blu US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Radisson Blu US Tech Stack and Enterprise Applications
Radisson Blu US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient BeanworksAP | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, Radisson Blu US implemented Quadient BeanworksAP to address a manual, paper-based invoice processing workflow in its accounts payable function. The AP Automation deployment targeted Radisson Blu hotels in North America and the corporate finance team, responding to an environment where AP staff were spending roughly 40% of their time on manual data entry and invoice keying.
The Quadient BeanworksAP configuration emphasized invoice capture and digital routing, employing optical character recognition and automated data validation to accelerate invoice throughput. Standard AP Automation functional modules such as intelligent capture, automated data extraction, approval workflow orchestration, duplicate detection and a centralized invoice repository were instrumented to reduce manual keying and enable electronic invoice review and approval.
Operational coverage included hotel level AP clerks and the centralized accounting function across North America, supporting a shift to remote work for the accounting team and enabling electronic submission and review of vendor invoices. The deployment provided cloud hosted access and role based approval workflows to maintain continuity of payables processing during distributed work, and centralized invoice records for auditability and control.
Governance and process changes included formalized electronic approval steps, updated invoice handling procedures and the introduction of user training to embed the new workflows. With Quadient BeanworksAP Radisson Blu reported saving more than 50% of AP staff time and achieving 85 to 90 percent paperless operations, outcomes described by the Director of Finance as accurate, user friendly and a significant time saver.
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Radisson Blu US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Radisson Blu US implemented Microsoft 365 in the Collaboration category to standardize enterprise communication and document workflows across its United States operations. The deployment is positioned to support approximately 1,000 employees and is visible via references to Microsoft 365 on the company public website, indicating a corporate tenant presence tied to outward-facing properties and corporate communications.
The Microsoft 365 implementation emphasizes core Collaboration capabilities, including Exchange Online for email, SharePoint Online for content management and intranet services, Microsoft Teams for unified communications and meetings, OneDrive for personal file storage, and the Office productivity suite for day to day document authoring. Configuration signals align with a centralized tenant model, role based access assignments for corporate and property staff, and use of platform native management consoles for policy application and orchestration of collaboration workloads.
Integrations center on identity and access management patterns typical for Microsoft 365, provisioning corporate identities and single sign on across collaboration services to support corporate IT, marketing, sales and property operations. Microsoft 365 is referenced on the Radisson Blu US website, which reflects at least a public presence of the service and potential use for authenticated content or corporate communication flows.
Governance appears structured around centralized administration and standard Collaboration controls, with IT led policy enforcement for mailbox retention, document sharing, and external collaboration. The implementation narrative reads as a tenant level, enterprise Collaboration deployment intended to unify communication and document processes across corporate functions and hotel property operations.
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Radisson Blu US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Radisson Blu US implemented DocuSign eSignature for Digital Signing on their public website. The deployment embeds DocuSign eSignature into online booking and reservation flows to capture legally binding signatures and consent at the point of guest engagement.
Configuration emphasized envelope workflows, a reusable template library, signer routing rules, authentication options and audit trail capabilities within DocuSign eSignature. Server side template management and role based access control were applied to manage document lifecycles, enforce signature order and maintain verification protocols for Digital Signing.
Operational coverage centers on customer facing booking processes and internal contract handling for reservations, group sales and vendor agreements, with the website integration serving as the primary capture point. Governance focused on centralized template ownership, access controls and audit logging to provide traceability and compliance for Digital Signing across the organization.
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Radisson Blu US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Radisson Blu US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Radisson Blu US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Radisson Blu US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Radisson Blu US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Radisson Blu US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||