Bedford, MK43 0AR,
United Kingdom
RAJA UK Technographics
RAJA UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RAJA UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 165 RAJA UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RAJA UK has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2017, LiveHelp LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RAJA UK is running and its propensity to invest more and deepen its relationship with Microsoft , LiveHelp , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RAJA UK revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RAJA UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RAJA UK Tech Stack and Enterprise Applications
RAJA UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 RAJA UK upgraded Microsoft Dynamics NAV to the 2017 release as its ERP Financial application. The program focused on consolidating transactional and master data from an acquired business into RAJA UK’s NAV environment while establishing the 2017 codebase for ongoing financial operations.
Configuration work centered on financial ledgers, supplier and customer master data, and data migration workflows, with explicit stewardship of data cleansing and requirement capture. The IT Systems Analyst role guided analysts through cleansing processes, translated stakeholder requirements into technical specifications, collaborated with developers to deliver business requirements, and managed the Navision 09 to 2017 upgrade and ongoing application maintenance.
The NAV implementation operated alongside Office 365, a CRM platform, Reflex WMS, and a Mitel telephony system, with the IT team providing service desk and application support across those systems. Operational coverage included RAJA UK Bedford IT, finance and warehouse functions, with Reflex WMS integration informing inventory and warehouse workflows while NAV provided the ERP Financial backbone.
Governance and rollout practices included formal requirements gathering, staged data migration and cleansing, developer collaboration for customization, and user expectation management during a site relocation. The relocation workstream ensured users had access to required IT equipment and services to continue working from home and to return to the office seamlessly, and day to day responsibilities continued to include application support and Mitel administration.
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RAJA UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelp | Legacy | LiveHelp LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, RAJA UK deployed LiveHelp LiveChat on its website, embedding LiveHelp LiveChat as a Chatbots and Conversational AI solution to support online customer service and e-commerce interactions. The implementation manifests as a web chat widget linked to agent consoles, providing synchronous messaging for shoppers and a channel for sales support and order inquiries.
Configuration emphasized standard Chatbots and Conversational AI functional modules, including the customer-facing chat widget, agent-facing console, canned responses, chat transcript capture, and basic automation for routing and session handoff. Operational ownership resides with e-commerce and customer service teams, with governance centered on response templates and agent workflow rules to standardize handling of product questions and order support.
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RAJA UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, RAJA UK implemented Microsoft 365 to provide a unified Collaboration platform across the organization. The Microsoft 365 deployment is observable on the company website, indicating tenant-linked services that support cloud email, productivity applications and web-facing content. The adoption focuses on office productivity, team communication and centralized document management.
Implementation uses standard Microsoft 365 constructs such as Azure Active Directory for identity and single sign on, Exchange Online for mail, SharePoint Online for document management, OneDrive for Business for user file storage, and Microsoft Teams for real-time collaboration. Governance emphasis centers on tenant administration, site and channel structure, and user provisioning workflows to align Collaboration controls with corporate policies. Operational coverage targets RAJA UK’s United Kingdom operations and corporate functions within the manufacturing business, with visible references to Microsoft 365 present on their public site.
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RAJA UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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RAJA UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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RAJA UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2017 | 2017 |
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RAJA UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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RAJA UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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RAJA UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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RAJA UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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RAJA UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at RAJA UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RAJA UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||