Mumbai, 400080,
India
Rajdhani Restaurant Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rajdhani Restaurant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34 Rajdhani Restaurant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rajdhani Restaurant has purchased the following applications: BigSun CRM for CRM in 2020, GoDaddy for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rajdhani Restaurant is running and its propensity to invest more and deepen its relationship with BigSun Technologies , Google , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rajdhani Restaurant revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rajdhani Restaurant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigSun Technologies | Legacy | BigSun CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Rajdhani Restaurant implemented BigSun CRM. BigSun CRM is a CRM deployed within Mirah Hospitality’s engagement with BigSun Technologies to extend customer-facing systems. The deployment focused on campaign management, loyalty management and customer interaction tracking, with modules configured to centralize guest profiles, support segmentation and orchestrate targeted communications. For a hospitality operator of this size the implementation aligns to a consolidated single-entity operational footprint with CRM workflows oriented to marketing and guest services.
BigSun Technologies cites Mirah Group among clients that benefited from BigSun’s Media and ERP capabilities to monitor operations and automate processes across brands in India, and the CRM deployment is described in the context of that broader CRM and ERP stack. CRM usage for Rajdhani Restaurant is inferred to manage campaign execution, loyalty program rules and customer interactions to accelerate operational decision making across marketing and guest operations. Governance and process restructuring emphasized centralized customer data management, campaign orchestration and loyalty program controls to align front of house and marketing workflows. The narrative frames Rajdhani Restaurant BigSun CRM as the primary application for customer engagement and loyalty orchestration within the company’s customer-facing operations.
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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