Dubai, 121122,
United Arab Emirates
Ramada Jumeirah Hotel Technographics
Ramada Jumeirah Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ramada Jumeirah Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Ramada Jumeirah Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ramada Jumeirah Hotel has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ramada Jumeirah Hotel is running and its propensity to invest more and deepen its relationship with Infor , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ramada Jumeirah Hotel revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ramada Jumeirah Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ramada Jumeirah Hotel Tech Stack and Enterprise Applications
Ramada Jumeirah Hotel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Ramada Jumeirah Hotel implemented Infor SunSystems as its ERP Financial system to centralize revenue accounting, cashiering, and financial reporting. The implementation scope covered finance, front office, outlets, and housekeeping processes that touch nightly revenue and cash handling.
The deployment leveraged core general ledger and cash management modules, accounts receivable workflows, and revenue reporting capabilities in Infor SunSystems. Configuration included daily revenue report preparation and automation, posting of the General Cashier Report into SunSystems, structured approval workflows for refunds, rebates, and complimentary checks, and processing rules for employee incentives including upselling, massage incentives, and membership commissions. Monthly closing procedures and PM Rooms payment follow up were formalized within the application.
Operational integrations were established with Opera and MICROS to validate and reconcile POS and property management postings before financial posting in Infor SunSystems. Reconciliation processes explicitly covered guest transport and tour package receipts against contracted rates, verification of early check ins and late check outs, and resolution of housekeeping discrepancy reports. Surprise outlet and front office cash float audits and micros posting checks were maintained as procedural controls that feed exceptions into the SunSystems posting cycle.
Governance implemented approval gates for refunds, rebates, complimentary checks, and incentive payouts with finance sign off and daily monitoring of pending payments. Operational ownership rested with the finance controller and assistant finance controller who executed monthly close activities and assigned ad hoc tasks through the system. The rollout emphasized reconciliation discipline, approval workflow enforcement, and consistent posting practices within the ERP Financial framework provided by Infor SunSystems.
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Ramada Jumeirah Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Ramada Jumeirah Hotel deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform, and the implementation is visible as active Google Workspace assets on the RamadaJumeirah.ae website. The deployment serves the hotel organization headquartered in the United Arab Emirates and supports enterprise email and team collaboration for roughly 350 employees across corporate and property operations.
Google Workspace (Formerly Google G-Suite) was configured to provide core Collaboration capabilities, including Gmail for corporate mail routing, Google Calendar for scheduling and events, Google Drive and shared drives for document storage, and collaborative authoring through Google Docs, Sheets, and Slides. The implementation also leverages administrative controls such as the Admin console for user provisioning, Google Groups for distribution and role-based access, and Meet for virtual meetings, reflecting standard Collaboration feature sets.
Operational coverage for the Google Workspace deployment aligns with business functions typical for a full-service hotel, including front office and reservations communications, sales and events coordination, finance and back-office document workflows, and food and beverage collaboration. The setup on the public website indicates integration points between web-facing contact or forms infrastructure and the hotel domain for email routing and inbox management, consistent with Collaboration platform usage patterns.
Governance appears organized through centralized admin controls, group-based access management, and device and account administration to support staff mobility and multi-department collaboration. User lifecycle processes and policy enforcement are expected to be managed through Google Workspace administrative tooling, enabling standard Collaboration governance and operational workflows without named third-party integration details provided.
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IT Decision Makers and Key Stakeholders at Ramada Jumeirah Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| General Manager | Manager | Finance | ||||
| Chief Accountant | CXO | Finance | ||||
| Assistant It Manager | Manager | IT |
Apps Being Evaluated by Ramada Jumeirah Hotel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||