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Ramada Jumeirah Hotel Tech Stack and Enterprise Applications

Ramada Jumeirah Hotel ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2015 2016
In 2015, Ramada Jumeirah Hotel implemented Infor SunSystems as its ERP Financial system to centralize revenue accounting, cashiering, and financial reporting. The implementation scope covered finance, front office, outlets, and housekeeping processes that touch nightly revenue and cash handling. The deployment leveraged core general ledger and cash management modules, accounts receivable workflows, and revenue reporting capabilities in Infor SunSystems. Configuration included daily revenue report preparation and automation, posting of the General Cashier Report into SunSystems, structured approval workflows for refunds, rebates, and complimentary checks, and processing rules for employee incentives including upselling, massage incentives, and membership commissions. Monthly closing procedures and PM Rooms payment follow up were formalized within the application. Operational integrations were established with Opera and MICROS to validate and reconcile POS and property management postings before financial posting in Infor SunSystems. Reconciliation processes explicitly covered guest transport and tour package receipts against contracted rates, verification of early check ins and late check outs, and resolution of housekeeping discrepancy reports. Surprise outlet and front office cash float audits and micros posting checks were maintained as procedural controls that feed exceptions into the SunSystems posting cycle. Governance implemented approval gates for refunds, rebates, complimentary checks, and incentive payouts with finance sign off and daily monitoring of pending payments. Operational ownership rested with the finance controller and assistant finance controller who executed monthly close activities and assigned ad hoc tasks through the system. The rollout emphasized reconciliation discipline, approval workflow enforcement, and consistent posting practices within the ERP Financial framework provided by Infor SunSystems.
Ramada Jumeirah Hotel Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Ramada Jumeirah Hotel deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform, and the implementation is visible as active Google Workspace assets on the RamadaJumeirah.ae website. The deployment serves the hotel organization headquartered in the United Arab Emirates and supports enterprise email and team collaboration for roughly 350 employees across corporate and property operations. Google Workspace (Formerly Google G-Suite) was configured to provide core Collaboration capabilities, including Gmail for corporate mail routing, Google Calendar for scheduling and events, Google Drive and shared drives for document storage, and collaborative authoring through Google Docs, Sheets, and Slides. The implementation also leverages administrative controls such as the Admin console for user provisioning, Google Groups for distribution and role-based access, and Meet for virtual meetings, reflecting standard Collaboration feature sets. Operational coverage for the Google Workspace deployment aligns with business functions typical for a full-service hotel, including front office and reservations communications, sales and events coordination, finance and back-office document workflows, and food and beverage collaboration. The setup on the public website indicates integration points between web-facing contact or forms infrastructure and the hotel domain for email routing and inbox management, consistent with Collaboration platform usage patterns. Governance appears organized through centralized admin controls, group-based access management, and device and account administration to support staff mobility and multi-department collaboration. User lifecycle processes and policy enforcement are expected to be managed through Google Workspace administrative tooling, enabling standard Collaboration governance and operational workflows without named third-party integration details provided.

IT Decision Makers and Key Stakeholders at Ramada Jumeirah Hotel

First Name Last Name Title Function Department Email Phone
General Manager Manager Finance
Chief Accountant CXO Finance
Assistant It Manager Manager IT

Apps Being Evaluated by Ramada Jumeirah Hotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ramada Jumeirah Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ramada Jumeirah Hotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ramada Jumeirah Hotel Technographics
Ramada Jumeirah Hotel is a Leisure and Hospitality organization based in United Arab Emirates, with around 350 employees and annual revenues of $70.0 million.
Ramada Jumeirah Hotel operates a diverse technology stack with applications such as Infor SunSystems and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial and Collaboration.
Ramada Jumeirah Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor and Google.
Ramada Jumeirah Hotel recently adopted applications including Infor SunSystems in 2015 and Google Workspace (Formerly Google G-Suite) in 2013, highlighting its ongoing modernization strategy.
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Our research team continuously updates Ramada Jumeirah Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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