Rutherford, 7070, NJ,
United States
Raphael & Associates Technographics
Raphael & Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Raphael & Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Raphael & Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Raphael & Associates has purchased the following applications: ClaimPilot for Insurance Claims Management in 2015, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021, Mimecast Email Security for Secure Email Gateways (SEGs) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Raphael & Associates is running and its propensity to invest more and deepen its relationship with Quick Internet Software , Verisk Analytics , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Raphael & Associates revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Raphael & Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Raphael & Associates Tech Stack and Enterprise Applications
Raphael & Associates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quick Internet Software | Legacy | ClaimPilot | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Raphael & Associates implemented ClaimPilot for Insurance Claims Management. The deployment focused on claims intake for Gate House and Vault insurance claims, establishing file number assignment and inspector assignment as core intake workflows. ClaimPilot served as the primary claims data management application for the firm's claims operations.
Configuration work included custom field definitions coordinated with a programmer, ensuring ClaimPilot captured inspection metadata and square footage calculations used in virtual reports. Users processed claims data in a hybrid workflow, maintaining master annual spreadsheets in Microsoft Excel while recording and managing structured claim records in ClaimPilot. Bill payment entry was recorded using Claim Plot as part of payment processing.
The implementation integrated ClaimPilot with SharePoint for bulk file import and archival and relied on Microsoft Outlook for outbound communication of insurance letters and forms to insureds and inspectors. Excel was used for spreadsheet based processing and reconciliation with data exported to and imported from ClaimPilot during case processing. Document management and intake orchestration therefore combined SharePoint storage, Excel master lists, and ClaimPilot record management.
Operational rollout included employee training using a custom training manual created by internal staff, and governance for field definitions and data entry was coordinated between claims staff and the programmer. The scope of use covered claims intake, inspector assignment, virtual reporting computations, document import workflows, and bill payment entry within Raphael & Associates claims operations.
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Insurance Claims Management | ERP Services and Operations |
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2019 | 2019 |
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Raphael & Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Raphael & Associates implemented Google Cloud Platform (GCP) to support its public website, classified under the Application Hosting and Computing Services category. The Google Cloud Platform (GCP) deployment is focused on hosting and serving web content for the firm, centralizing compute and storage for the web-facing estate and aligning the company with cloud-native hosting patterns.
The implementation leverages core Application Hosting and Computing Services capabilities typical for a corporate website, including managed compute for web workloads, object storage for site assets, and content delivery patterns to improve page delivery for customers. Raphael & Associates Google Cloud Platform (GCP) supports customer-facing web functions and external content delivery, with operational scope limited to the company website and related web services.
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Raphael & Associates CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2019 | 2019 |
In 2019, Raphael & Associates deployed Mimecast Email Security, implementing a Secure Email Gateways (SEGs) solution to protect the firm’s email channel. The deployment is observable on their website and was provisioned to secure inbound and outbound email for the corporate domain, with Mimecast Email Security providing spam and malware filtering, URL protection, and attachment inspection as core gateway capabilities.
Configuration centered on centralized policy management via the Mimecast administration console, implementing anti-phishing controls, impersonation protection, and quarantine workflows. Rollout covered the organization’s corporate mailboxes, with governance defined for IT and security administrators to manage policies, alerts, and incident triage, aligning Mimecast Email Security with standard Secure Email Gateways (SEGs) operational workflows for an insurance firm of this size.
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IT Decision Makers and Key Stakeholders at Raphael & Associates
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Apps Being Evaluated by Raphael & Associates Executives
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