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Raphael & Associates Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quick Internet Software Legacy ClaimPilot Insurance Claims Management ERP Services and Operations n/a 2015 2015
In 2015, Raphael & Associates implemented ClaimPilot for Insurance Claims Management. The deployment focused on claims intake for Gate House and Vault insurance claims, establishing file number assignment and inspector assignment as core intake workflows. ClaimPilot served as the primary claims data management application for the firm's claims operations. Configuration work included custom field definitions coordinated with a programmer, ensuring ClaimPilot captured inspection metadata and square footage calculations used in virtual reports. Users processed claims data in a hybrid workflow, maintaining master annual spreadsheets in Microsoft Excel while recording and managing structured claim records in ClaimPilot. Bill payment entry was recorded using Claim Plot as part of payment processing. The implementation integrated ClaimPilot with SharePoint for bulk file import and archival and relied on Microsoft Outlook for outbound communication of insurance letters and forms to insureds and inspectors. Excel was used for spreadsheet based processing and reconciliation with data exported to and imported from ClaimPilot during case processing. Document management and intake orchestration therefore combined SharePoint storage, Excel master lists, and ClaimPilot record management. Operational rollout included employee training using a custom training manual created by internal staff, and governance for field definitions and data entry was coordinated between claims staff and the programmer. The scope of use covered claims intake, inspector assignment, virtual reporting computations, document import workflows, and bill payment entry within Raphael & Associates claims operations.
Insurance Claims Management ERP Services and Operations 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mimecast Legacy Mimecast Email Security Secure Email Gateways (SEGs) CyberSecurity n/a 2019 2019
IT Decision Makers and Key Stakeholders at Raphael & Associates
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Raphael & Associates Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Raphael & Associates Technographics

Raphael & Associates is a Insurance organization based in United States, with around 150 employees and annual revenues of $20.0 million.

Raphael & Associates operates a diverse technology stack with applications such as ClaimPilot, Google Cloud Platform (GCP) and Mimecast Email Security, covering areas like Insurance Claims Management, Application Hosting and Computing Services and Secure Email Gateways (SEGs).

Raphael & Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Quick Internet Software, Google and Mimecast.

Raphael & Associates recently adopted applications including Google Cloud Platform (GCP) in 2021, Verisk Xactimate in 2019 and Mimecast Email Security in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Raphael & Associates’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Raphael & Associates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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