Colchester, CO4 5JS,
United Kingdom
Rapid Electronics Technographics
Rapid Electronics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rapid Electronics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 138 Rapid Electronics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rapid Electronics has purchased the following applications: Microsoft 365 for Collaboration in 2015, Atlassian Jira Service Desk for IT Service Management in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rapid Electronics is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rapid Electronics revenues, which have grown to $31.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rapid Electronics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rapid Electronics Tech Stack and Enterprise Applications
Rapid Electronics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Rapid Electronics implemented Microsoft 365 to provide Collaboration capabilities across the organization. The UK distribution company with approximately 138 employees is using Microsoft 365 on their website and has provisioned the suite as a cloud-hosted productivity and communication platform for corporate and operational users.
The Microsoft 365 deployment centers on Collaboration functionality including hosted email, cloud document co-authoring, intranet and content pages via SharePoint, Microsoft Teams for synchronous collaboration, and OneDrive file storage. Administration follows a centralized cloud tenant model with user provisioning and role based access controls aligned to commercial, technical, and customer service teams, supporting sales, purchasing, warehouse operations, and site level collaboration workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Rapid Electronics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020 Rapid Electronics implemented Atlassian Jira Service Desk. The Atlassian Jira Service Desk instance is embedded on their public website to capture and manage external customer support requests, serving as the customer-facing intake channel for support inquiries. This deployment positions Atlassian Jira Service Desk as the primary IT Service Management platform for customer support and service operations at Rapid Electronics.
The implementation uses standard IT Service Management capabilities such as request intake and incident ticketing, SLA scheduling and workflow automation, plus a self-service portal with knowledge article support to reduce manual routing. Configuration focus includes web request forms, queue management and workflow rules to route tickets to appropriate support teams, centralizing ticket ownership and escalation workflows. Operational coverage is centered on customer support and service operations for the distribution business, aligning governance to a workflow-driven IT Service Management approach.
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Rapid Electronics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, Rapid Electronics implemented Microsoft Azure Cloud Services to host and run its public website at https://www.rapidonline.com/. Rapid Electronics deployed Microsoft Azure Cloud Services within the Application Hosting and Computing Services category to provide web hosting, scalable compute and managed platform capabilities for its online product catalog and ordering interface.
The deployment scope is focused on the company website and is managed by internal IT and web operations teams, covering content delivery, application runtime and backend storage. Functional capabilities implemented align with Application Hosting and Computing Services and include web application hosting, elastic virtual machine compute, object storage, content distribution and orchestration of deployment pipelines and monitoring for the website, with governance centered on release procedures, capacity scaling and platform configuration.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Rapid Electronics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Rapid Electronics Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Rapid Electronics
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| No data found | ||||||
Apps Being Evaluated by Rapid Electronics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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