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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

Rapid Tax
Location
5108 Fredericksburg Rd,
San Antonio, 78229, TX,
United States
Website
https://www.rapidtax.org/
Phone
1 210-377-3700
Artw industry
Professional Services
Employee
Revenue

Rapid Tax Technographics

Rapid Tax Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Rapid Tax and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Rapid Tax employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Rapid Tax has purchased the following applications: Stripe Payments for Payment Processing in 2020, Tax Nitro CRM for CRM in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Rapid Tax is running and its propensity to invest more and deepen its relationship with Stripe , PayPal , Tax Nitro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Rapid Tax revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rapid Tax intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Rapid Tax Tech Stack and Enterprise Applications

Rapid Tax ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2020 2020
Payment Processing ERP 2020 2020
Rapid Tax CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tax Nitro Legacy Tax Nitro CRM CRM CRM n/a 2023 2023
In 2023 Rapid Tax implemented Tax Nitro CRM to centralize lead capture, two-way SMS communication, dialer use and appointment reminders as part of its tax-season operations. Rapid Tax is a US tax-prep chain that used the CRM to support booking and client follow-up workflows during peak seasonal demand. The deployment leveraged core CRM/contact management capabilities together with an SMS module and a built-in dialer and calendar module, reflecting Tax Nitro CRM feature sets. Configuration focused on lead-to-booking workflows, two-way SMS for inbound and outbound client messaging, automated appointment reminders to reduce no-shows, and dialer-driven outreach for booking campaigns. Operational coverage prioritized client-facing staff and appointment scheduling across tax-season operations, with the CRM serving as the primary booking and contact orchestration system. Tax Nitro CRM was used to align front-line intake with centralized scheduling, enabling consistent contact records and follow-up sequences during busy periods. Governance changes centered on standardizing appointment reminder templates and sequencing for SMS and dialer outreach, and defining ownership for contact hygiene and booking workflows. According to the vendor testimonial on the Tax Nitro site, Tax Nitro CRM improved bookings and client follow-up for Rapid Tax, reflecting the implemented CRM, SMS, dialer and appointment reminder capabilities.
Customer Experience CRM 2018 2018
Lead Generation CRM 2015 2015
Marketing Analytics CRM 2005 2005
Marketing Analytics CRM 2018 2018
Partner Relationship Management CRM 2005 2005
Tag Management CRM 2018 2018
Tag Management CRM 2018 2018
Rapid Tax Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Survey and Questionnaire Collaboration 2019 2019
Rapid Tax Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2026 2026
Rapid Tax ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2018 2018
Rapid Tax PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Apps Development PaaS 2020 2020
Rapid Tax IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2026 2026
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Rapid Tax CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2011 2011
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Rapid Tax

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Rapid Tax Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rapid Tax IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rapid Tax digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Rapid Tax Technographics
Rapid Tax is a Professional Services organization based in United States, with around 130 employees and annual revenues of $25.0 million.
Rapid Tax operates a diverse technology stack with applications such as Stripe Payments, Tax Nitro CRM and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, CRM and Collaboration.
Rapid Tax has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Tax Nitro and Google.
Rapid Tax recently adopted applications including Wix.com in 2026, DigitalOcean Spaces in 2026 and Wix Hosting in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rapid Tax’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Rapid Tax’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rapid Tax technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.