Grand Rapids, 49508, MI,
United States
Real Pro Auto Service Technographics
Real Pro Auto Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Real Pro Auto Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Real Pro Auto Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Real Pro Auto Service has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, DNN Evoq Content for Web Content Management in 2014, FreshLime Exposure for Listing Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Real Pro Auto Service is running and its propensity to invest more and deepen its relationship with Google , DotNetNuke , FreshLime or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Real Pro Auto Service revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Real Pro Auto Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Real Pro Auto Service Tech Stack and Enterprise Applications
Real Pro Auto Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Real Pro Auto Service implemented Google Workspace (Formerly Google G-Suite). The deployment uses Google Workspace (Formerly Google G-Suite) as a cloud hosted Collaboration platform tied to the company domain and surfaced on the public website for customer contact and email links. Real Pro Auto Service uses Google Workspace (Formerly Google G-Suite) to support core business functions for the 30 person United States shop, including administrative operations, appointment scheduling and customer communications.
The implementation follows a small business cloud first architecture with centralized administration through the Google Admin console, user account provisioning and role based access for office staff and technicians. Functional modules and capabilities deployed include Gmail for domain email, Calendar for scheduling, Drive and shared drives for vehicle records and parts documentation, Docs and Sheets for quotes and invoicing workflows, and Meet for remote supplier or customer calls. Governance is handled with an assigned administrator managing account lifecycle, group inboxes and basic security settings, and the rollout is oriented to front office and shop operational needs.
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Real Pro Auto Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotNetNuke | Legacy | DNN Evoq Content | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014 Real Pro Auto Service implemented DNN Evoq Content for Web Content Management on its public website. The rollout centralized customer-facing pages, service descriptions, contact information and appointment details into a single content platform to govern the company site.
DNN Evoq Content was configured to provide template based page management, WYSIWYG authoring, media management, SEO metadata controls, and role based editing and publishing workflows. The implementation leverages content staging and scheduled publishing capabilities in DNN Evoq Content to manage service pages and promotional content updates.
Operational coverage is focused on marketing and service functions within Real Pro Auto Service, with site administrators and a small group of editors responsible for content updates. The Web Content Management deployment supports the company website as the primary channel for customer information and local service promotion.
Governance was implemented as a centralized editorial model with defined user roles and permission controls, aligning administrative modules in DNN Evoq Content to a small business operational model. Audit and publishing controls in the CMS provide traceability for content changes typical of Web Content Management deployments.
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Real Pro Auto Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreshLime | Legacy | FreshLime Exposure | Listing Management | CRM | n/a | 2018 | 2018 |
In 2018, Real Pro Auto Service implemented FreshLime Exposure, a Listing Management application, to consolidate local search presence and support customer acquisition through improved online visibility. The deployment emphasized accurate, up-to-date business listings across major directories, positioning FreshLime Exposure as the centralized listing management and reputation tool for the company.
FreshLime Exposure was configured to create and maintain Real Pro Auto Service listings and to drive review capture and reputation management workflows. The engagement produced over 200 online reviews and an average review rating of 4.7, these review and listing capabilities are core functional modules delivered by FreshLime Exposure. The companys Google listing recorded over 7,500 views with an action rate approaching 10 percent, indicating substantive engagement from search to contact actions.
Operationally the implementation supported front line customer engagement and local marketing functions, with FreshLime Exposure centralizing listings and review response processes for the small business environment. Governance and process changes included ongoing listing maintenance and structured review solicitation and response workflows, enabling Real Pro Auto Service to maintain consistent presence in online searches and to surface verified customer feedback for sales and service conversion.
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Real Pro Auto Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
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Real Pro Auto Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Real Pro Auto Service
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Real Pro Auto Service Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||