AI Buyer Insights:

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Red Box Recorders Group
Location
Bradmore Business Park, Loughborough Road Bradmore,
Nottingham, NG11 6QA,
United Kingdom
Website
https://www.redboxvoice.com/
Phone
44 11 5937-7100
Artw industry
Professional Services
Employee
Revenue

Red Box Recorders Group Technographics

Red Box Recorders Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Red Box Recorders Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Red Box Recorders Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Red Box Recorders Group has purchased the following applications: Intelligent Voice for Chatbots and Conversational AI, Natural Language Processing, Speech Recognition AI in 2020, Microsoft 365 for Collaboration in 2018, Crazy Egg for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Red Box Recorders Group is running and its propensity to invest more and deepen its relationship with Intelligent Voice , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Red Box Recorders Group revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Red Box Recorders Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Red Box Recorders Group Tech Stack and Enterprise Applications

Red Box Recorders Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intelligent Voice Legacy Intelligent Voice Chatbots and Conversational AI, Natural Language Processing, Speech Recognition AI AI-Powered Application n/a 2020 2020
In 2020, Red Box Recorders Group integrated Intelligent Voice to export Red Box recordings for transcription and downstream analytics. The integration leverages a supported connector that sends recorded audio into Intelligent Voice and aligns with the Chatbots and Conversational AI,Natural Language Processing,Speech Recognition AI category. Intelligent Voice is used for compliance and contact centre use cases and targets enterprise voice capture and compliance deployments across EMEA and global markets. Connector documentation and Red Box Conversa announcements from 2020 document configuration steps, establishing the connector and providing operational guidance for recorder-to-cloud exports. Module usage is inferred from the connector documentation, specifically connector configuration, automated transcription, and NLP processing for conversation analytics and compliance review. The implementation focuses on recorder-level export, transcription pipelines, NLP indexing and downstream analytics ingestion to support compliance workflows and contact centre operational functions.
Red Box Recorders Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Red Box Recorders Group implemented Microsoft 365 as its primary Collaboration platform for its UK professional services operations and 10 person workforce. The company surfaces Microsoft 365 capabilities on its public website, indicating the suite is both an internal collaboration backbone and part of its external presence. The implementation centers on core Microsoft 365 Collaboration capabilities, including cloud email and calendaring, team chat and meetings, and cloud document management and sharing. Architecture is consistent with a small-business Microsoft 365 tenancy, using centralized account and permissions management through the Microsoft 365 admin center, scoped tenancy controls for users and groups, and provisioning of mailbox, OneDrive and SharePoint workspaces to support project files and client deliverables. Governance focuses on access controls and content-sharing policies aligned to professional services workflows, and the deployment is instrumented to support internal communications, collaborative authoring, and remote meeting orchestration without named third party system integrations disclosed.
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2017 2017
Red Box Recorders Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crazy Egg Legacy Crazy Egg Marketing Analytics CRM n/a 2020 2020
In 2020, Red Box Recorders Group implemented Crazy Egg on its public website as a Marketing Analytics deployment to capture on‑page user behavior. The Crazy Egg implementation is a client side, tag based instrumentation of the site that captures click maps, scroll maps and session recordings to produce page level behavioral datasets for analysis. This configuration aligns the Crazy Egg application with marketing and user experience functions, enabling page snapshot scheduling and conversion funnel observation at the site level. Operationally the deployment is scoped to the company website and governed through the Crazy Egg account and configuration interface, with site templates instrumented to load the Crazy Egg script and snapshots organized by page and campaign. For a small professional services firm the implementation supports marketing led experimentation, content prioritization and UX inspection workflows, with analytics outputs used directly by marketing and product stakeholders for page level optimization.
Marketing Automation CRM 2018 2018
Red Box Recorders Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2018 2018
Red Box Recorders Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Red Box Recorders Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Red Box Recorders Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Red Box Recorders Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Red Box Recorders Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Red Box Recorders Group Technographics
Red Box Recorders Group is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $26.0 million.
Red Box Recorders Group operates a diverse technology stack with applications such as Intelligent Voice, Microsoft 365 and Crazy Egg, covering areas like Chatbots and Conversational AI, Natural Language Processing, Speech Recognition AI, Collaboration and Marketing Analytics.
Red Box Recorders Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intelligent Voice, Microsoft and Crazy Egg.
Red Box Recorders Group recently adopted applications including Slack Connect in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Intelligent Voice in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Red Box Recorders Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Red Box Recorders Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Red Box Recorders Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.