Red Cap Plumbing and Air
7218 E M.L.K. Jr Blvd,
Tampa, 33610, FL,
United States
Tampa, 33610, FL,
United States
1 813-963-3056
Professional Services
Red Cap Plumbing and Air Technographics
Red Cap Plumbing and Air Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Red Cap Plumbing and Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Red Cap Plumbing and Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Red Cap Plumbing and Air has purchased the following applications: Successware for Professional Services Automation in 2018, Microsoft 365 for Collaboration in 2021, Craft CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Red Cap Plumbing and Air is running and its propensity to invest more and deepen its relationship with Successware , Microsoft , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Red Cap Plumbing and Air revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Red Cap Plumbing and Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Red Cap Plumbing and Air Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Successware | Legacy | Successware | Professional Services Automation | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Red Cap Plumbing and Air implemented Successware as its Professional Services Automation solution. The deployment established a single system of record for job intake, field operations, and financial touchpoints for the 75 person professional services firm.
Successware was configured to support core operational modules and workflows including timesheet capture and bonus tracking tied to payroll, invoicing and billing workflows, and standardized job paperwork and work order creation. The implementation encompassed permit and compliance tracking activities such as pulling permits, calling in utility locates, scheduling inspections, and recording inspection results, plus scheduling backfills and coordinating install crew assignments.
Operational coverage spanned sales coordination, field installation teams, operations scheduling, and finance, with explicit procedures to double check paperwork handed off from sales on new jobs before creating the job and work order in Successware. Reporting and status update processes were implemented to create and maintain updates on job-level and operational reports used by installers, schedulers, and customer contacts.
Governance changes focused on formalizing handoff checkpoints and verification steps between sales and operations, instituting work order creation as the authoritative start of job execution, and embedding inspection and permit milestones into scheduling workflows. The configuration emphasized functional controls for work order consistency, payroll timesheet integration, and routine report maintenance to support ongoing operations and coordination.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Red Cap Plumbing and Air implemented Microsoft 365 to address Collaboration needs across the organization. The deployment was positioned to support staff and field teams at the 75 employee professional services firm, surfacing Microsoft 365 capabilities into the company digital footprint including their public website.
Microsoft 365 was configured to provide core Collaboration functionality including Exchange Online email and calendaring, Microsoft Teams for chat and meetings, SharePoint and OneDrive for file storage and team sites, and Azure Active Directory for tenant identity and access management. Configuration emphasis aligned with standard Collaboration workflows such as shared mailboxes, team sites for job documentation, file synchronization for mobile technicians, and calendar coordination between office and field personnel.
The implementation is visible on the Red Cap Plumbing and Air website, indicating tenant level integration between Microsoft 365 and the company web presence. Governance and operations are centered on centralized tenant administration, user provisioning, external sharing controls and device access policies to manage collaboration and secure information access across office and field functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 Red Cap Plumbing and Air deployed Craft CMS as its Web Content Management platform for the public website, using Pixel & Tonic's product. Craft CMS is employed to manage service pages, local coverage information, contact and scheduling forms, and static marketing content across the corporate site.
The implementation leverages Craft CMS content modeling and templating, including sections and entry types, Matrix fields for modular content blocks, the asset manager for images and media, and the Craft control panel for editorial workflows. Templates use Twig based rendering and the site configuration relies on drafts, revisions, and user permissions to govern content lifecycle.
Operational ownership is centered on marketing and field operations personnel, with site editors and administrators responsible for ongoing content updates and publishing. Governance emphasizes content review workflows, versioning, and permissioned access to reduce publishing risk and maintain service information accuracy.
Architecturally the deployment follows a standard Craft CMS server side model with a PHP application layer and a relational content store, enabling template driven page generation and CMS based asset delivery. Craft CMS is the primary Web Content Management tool connecting editorial processes to the customer facing site.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Tracking and Recording | CRM |
|
2018 | 2018 |
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Customer Experience | CRM |
|
2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Red Cap Plumbing and Air
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Red Cap Plumbing and Air Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Red Cap Plumbing and Air IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Red Cap Plumbing and Air digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Red Cap Plumbing and Air Technographics
Red Cap Plumbing and Air is a Professional Services organization based in United States,
with around 75 employees and annual revenues of $10.0 million.
Red Cap Plumbing and Air operates a diverse technology stack with applications such as
Successware, Microsoft 365 and Craft CMS,
covering areas like Professional Services Automation, Collaboration and Web Content Management.
Red Cap Plumbing and Air has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Successware, Microsoft and Pixel & Tonic.
Red Cap Plumbing and Air recently adopted applications including
Microsoft 365 in 2021, Microsoft Oribi Analytics in 2021 and Barracuda Email Security Gateway in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Red Cap Plumbing and Air’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Red Cap Plumbing and Air’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Red Cap Plumbing and Air technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.