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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Red Door Escape Room Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BookNow Software Xola BookNow Software Reservation and Booking Management ERP Services and Operations n/a 2016 2016
In 2016, Red Door Escape Room deployed BookNow Software as its booking engine on its public website. BookNow Software is a Reservation and Booking Management application and it replaced Xola in their booking stack. The deployment used BookNow Software hosted booking pages and an embedded booking flow linked from the corporate site, centralizing online reservations into a single booking ledger. Configuration work focused on aligning online availability with on-site session capacity and standardizing booking lifecycle handling. Functional modules implemented included the online booking widget, calendar and session scheduling, capacity controls per experience, payment capture, and automated confirmation emails. BookNow Software was configured to manage time slot inventory, occupancy rules, and customer contact records, enabling the operations team to coordinate front desk schedules with live online inventory. The implementation leveraged core Reservation and Booking Management features for availability management, booking lifecycle orchestration, and customer communication. Operational coverage encompassed front-of-house operations and online sales across Red Door Escape Room locations. Governance shifted booking ownership into a centralized operations workflow, standardizing booking rules and staff scheduling processes through BookNow Software. The configuration and site integration reflect an emphasis on consolidating reservations on the public website using BookNow Software.
Reservation and Booking Management ERP Services and Operations 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blotout Legacy Blotout Customer Analytics CRM n/a 2022 2022
Customer Experience CRM 2017 2017
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Red Door Escape Room
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Red Door Escape Room Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Red Door Escape Room Technographics

Red Door Escape Room is a Leisure and Hospitality organization based in United States, with around 200 employees and annual revenues of $22.0 million.

Red Door Escape Room operates a diverse technology stack with applications such as BookNow Software, Google Workspace (Formerly Google G-Suite) and Blotout, covering areas like Reservation and Booking Management, Collaboration and Customer Analytics.

Red Door Escape Room has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BookNow Software, Google and Blotout.

Red Door Escape Room recently adopted applications including Salesforce Sales Cloud in 2024, Intuit Mailchimp Mandrill in 2024 and Cloudflare CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Red Door Escape Room’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Red Door Escape Room’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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