Fort Worth, 76118, TX,
United States
Red Door Escape Room Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Red Door Escape Room and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Red Door Escape Room employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Red Door Escape Room has purchased the following applications: BookNow Software for Reservation and Booking Management in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Blotout for Customer Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Red Door Escape Room is running and its propensity to invest more and deepen its relationship with BookNow Software , Xola , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Red Door Escape Room revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Red Door Escape Room intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BookNow Software | Xola | BookNow Software | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Red Door Escape Room deployed BookNow Software as its booking engine on its public website. BookNow Software is a Reservation and Booking Management application and it replaced Xola in their booking stack. The deployment used BookNow Software hosted booking pages and an embedded booking flow linked from the corporate site, centralizing online reservations into a single booking ledger. Configuration work focused on aligning online availability with on-site session capacity and standardizing booking lifecycle handling.
Functional modules implemented included the online booking widget, calendar and session scheduling, capacity controls per experience, payment capture, and automated confirmation emails. BookNow Software was configured to manage time slot inventory, occupancy rules, and customer contact records, enabling the operations team to coordinate front desk schedules with live online inventory. The implementation leveraged core Reservation and Booking Management features for availability management, booking lifecycle orchestration, and customer communication.
Operational coverage encompassed front-of-house operations and online sales across Red Door Escape Room locations. Governance shifted booking ownership into a centralized operations workflow, standardizing booking rules and staff scheduling processes through BookNow Software. The configuration and site integration reflect an emphasis on consolidating reservations on the public website using BookNow Software.
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blotout | Legacy | Blotout | Customer Analytics | CRM | n/a | 2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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