Bethalto, 62010, IL,
United States
Redbird Express Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Redbird Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Redbird Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Redbird Express has purchased the following applications: Betterez Ticketing Platform for Reservation and Booking Management in 2023, Microsoft 365 for Collaboration in 2023, Google Tag Manager for Tag Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Redbird Express is running and its propensity to invest more and deepen its relationship with Betterez , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Redbird Express revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Redbird Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Betterez | Legacy | Betterez Ticketing Platform | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
Redbird Express implemented Betterez Ticketing Platform in 2023 and deployed the system on its public website to support online bookings. The Betterez Ticketing Platform is serving as the companys Reservation and Booking Management solution for direct consumer sales in the United States.
The implementation centers on a cloud delivered booking engine embedded on the website, configured to present schedules and fares, capture customer reservations, and issue electronic tickets. Configuration work focused on fare and product setup, inventory and schedule alignment with published services, payment capture workflows, and automated booking confirmations consistent with Reservation and Booking Management functional patterns.
Operational scope is customer facing website bookings with downstream impacts on sales, operations, and customer service workflows. Governance changes included centralizing booking and ticket issuance processes within the operations team and updating refund and customer support procedures to align with the Betterez Ticketing Platform implementation.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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