Redeban Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Redeban and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Redeban employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Redeban has purchased the following applications: Liquid Web Cloud Servers for Application Hosting and Computing Services in 2019, Hotjar for Customer Experience in 2025, Aranda EMM for EMM / MDM / MAM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Redeban is running and its propensity to invest more and deepen its relationship with Liquid Web , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Redeban revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Redeban intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aranda Software | Legacy | Aranda EMM | EMM / MDM / MAM | CyberSecurity | n/a | 2017 | 2017 |
In 2017 Redeban implemented Aranda EMM, an Enterprise Mobility Management solution, to support multichannel service management and field service processes across its payments and financial services operations in Colombia. The deployment aligned Aranda EMM with Aranda Field Service capabilities to address mobile device control, case intake and field agent task orchestration for a network of service technicians and support desk staff.
The implementation emphasized case registration workflows and a centralized knowledge base, with Aranda EMM configured to manage device enrollment, policy enforcement and remote support workflows for mobile endpoints. Configuration work focused on ticket lifecycle management, field service scheduling and information capture to enable technicians to resolve payment terminal and POS incidents in the field.
Operational scope spanned Redeban’s field operations and customer service teams within the Colombian payments business, integrating mobile device management practices into existing field service processes. Aranda EMM and Aranda Field Service were used together to provide a unified operational layer for dispatch, event logging and on-device knowledge access for field agents.
Governance changes included formalizing case registration standards and codifying knowledge base authoring for repeatable field resolution steps, while rollout sequences targeted service desk and field technician groups. The implemented solution delivered improved case registration, creation of a knowledge base and higher productivity for field agents as reported by Redeban’s program outcomes.
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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