Redeban Technographics
Redeban Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Redeban and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Redeban employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Redeban has purchased the following applications: Visa Authorize.Net for Payment Processing in 2024, Aranda Field Service for Field Service Management in 2018, Hotjar for Customer Experience in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Redeban is running and its propensity to invest more and deepen its relationship with Visa , Aranda Software , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Redeban revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Redeban intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Redeban Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aranda Software | Legacy | Aranda Field Service | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Redeban implemented Aranda Field Service together with Aranda Service Desk to automate multichannel support and to manage field specialists and work orders across its merchant network in Colombia. The deployment targeted customer support and field operations in Colombia and centralized work order orchestration, scheduling, and mobile advisor routing for onsite merchant visits. Apps Category:
Configuration emphasized Aranda Field Service capabilities for work order management, field technician scheduling, mobile ticket updates, and service desk ticket coordination, coupled with multichannel incident intake for phone and web channels. The implementation consolidated service desk and field operations workflows to reduce manual dispatching and to improve daily request handling.
Operational scope covered Redeban merchant support and field operations across Colombia with rollout aligned to merchant network servicing schedules and advisor route planning. According to the vendor case study the combined Aranda Field Service and Aranda Service Desk deployment produced a 35% reduction in complaints and reported improvements in advisor visits and in daily request handling.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EMM / MDM / MAM | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Redeban
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Redeban Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||