Wilmington, 28405, NC,
United States
Reeds Jewelers Technographics
Reeds Jewelers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reeds Jewelers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Reeds Jewelers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reeds Jewelers has purchased the following applications: Easy Access AP for AP Automation in 2021, CheckR for BackGround Screening in 2020, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reeds Jewelers is running and its propensity to invest more and deepen its relationship with Easy Access AP , IBM , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reeds Jewelers revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reeds Jewelers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reeds Jewelers Tech Stack and Enterprise Applications
Reeds Jewelers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Easy Access AP | Legacy | Easy Access AP | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021 Reeds Jewelers deployed Easy Access AP to centralize accounts payable processing as part of its AP Automation strategy. Reeds Jewelers implemented Easy Access AP to support finance-led invoice workflows and to provide a single system for capture and processing of customer order estimates and payments.
The implementation emphasized document capture and digitization capabilities, using Easy Access AP to upload paper copies to digital records and to process over 180 estimates and invoice payments per month. Core capabilities configured included automated invoice imaging and indexing, invoice-to-payment workflow orchestration, and role-based approval routing consistent with AP Automation functional patterns.
Operational coverage extended across finance, store operations, and receiving teams, with Easy Access AP used to record and track bi-weekly product shipments and to align invoice records with inventory receipt activity. The deployment connected AP processing to operational receiving workflows, enabling consistent digital records for customer orders and supplier shipments without naming or inventing specific downstream systems.
Governance and process changes centered on centralized document management, standardized approval controls, and a cadence for partnering with external vendors to support in-store branding developments. Operational leadership explicitly leverages Easy Access AP data to provide direction regarding sales patterns and future philosophies and goals, and Reeds Jewelers reported achieving over 130% of sales quota for the past four years while continuing to refine AP Automation practices.
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ERP Financial | ERP |
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2002 | 2003 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Reeds Jewelers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, Reeds Jewelers deployed CheckR as a BackGround Screening application to centralize pre-employment screening for its U.S. retail workforce. The CheckR deployment served the retailer's HR and talent acquisition functions across corporate recruiting and store hiring for a company with approximately 600 employees and $80,000,000 in revenue. The implementation emphasized automated candidate invitations, identity verification, criminal record searches, and employment and education verifications as core screening capabilities.
Configuration focused on standardized screening panels, consent capture workflows, role-based access controls, and automated status notifications to recruiting teams and hiring managers. The Reeds Jewelers CheckR BackGround Screening implementation included integrations with applicant tracking and HRIS systems to streamline candidate handoffs and to maintain audit trails for compliance, and leveraged API-driven orchestration and reporting to support operational workflows. Governance addressed differentiated screening policies by role, centralized administration of screening panels, and embedded approval steps within recruiting workflows.
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Reeds Jewelers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Reeds Jewelers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Reeds Jewelers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Reeds Jewelers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Reeds Jewelers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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Reeds Jewelers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Reeds Jewelers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Reeds Jewelers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Reeds Jewelers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Reeds Jewelers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Reeds Jewelers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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