AI Buyer Insights:

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Remco
Location
195 Hempt Road,
Mechanicsburg, 17050, PA,
United States
Website
https://www.remcopa.com/
Phone
1 717-697-0389
Artw industry
Professional Services
Employee
Revenue

Remco Technographics

Remco Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Remco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Remco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Remco has purchased the following applications: Microsoft 365 for Collaboration in 2022, Hyland OnBase for Content Management in 2017, RingCentral RingCX for Call Center in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Remco is running and its propensity to invest more and deepen its relationship with Microsoft , Hyland , RingCentral or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Remco revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Remco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Remco Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hyland Legacy Hyland OnBase Content Management Content Management n/a 2017 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RingCentral Legacy RingCentral RingCX Call Center CRM n/a 2024 2024
In 2024, Remco implemented RingCentral RingCX and RingEX to modernize its customer service and contact-center operations across its Mid-Atlantic business. The deployment focused on instrumenting agent workflows with real-time dashboards and AI-driven quality controls to increase operational transparency and control. RingCentral RingCX was configured to deliver real-time dashboards, AI Quality Management, analytics and AI-generated call summaries. Functional capabilities implemented include agent performance monitoring, automated AI-assisted quality scoring, and analytics surfaces designed to reduce after-contact work through summarized call outputs. The program was applied to Remco's customer service and contact-center teams across the Mid-Atlantic region, centralizing monitoring and reporting for oversight and operations management. Operational coverage emphasized contact-center agent workflows and QA processes rather than back office or non-customer-facing functions. Governance and workflow changes accompanied the technical rollout, shifting quality assurance from periodic sampling to continuous, AI-assisted review and enabling near real-time coaching via dashboard visibility. Process restructuring focused on integrating AI Quality Management into existing QA review cycles and operational scorecards to drive more frequent feedback loops. The implementation tripled visibility into agent performance, cut after-contact work time by about 50 percent, and saved roughly 40 hours per month through analytics and AI-generated call summaries.
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Remco
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Remco Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Remco Technographics

Remco is a Professional Services organization based in United States, with around 700 employees and annual revenues of $85.0 million.

Remco operates a diverse technology stack with applications such as Microsoft 365, Hyland OnBase and RingCentral RingCX, covering areas like Collaboration, Content Management and Call Center.

Remco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Hyland and RingCentral.

Remco recently adopted applications including RingCentral RingCX in 2024, Google Tag Manager in 2023 and Google Cloud Platform (GCP) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Remco’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Remco’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Remco technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.