San Francisco, 94103, CA,
United States
Remind101, Inc Technographics
Remind101, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Remind101, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Remind101, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Remind101, Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Remind101, Inc is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Remind101, Inc revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Remind101, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Remind101, Inc Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Remind101, Inc implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment served as the core ERP Financial system for the company, establishing a centralized ledger and finance backbone for accounting and revenue activities.
The implementation concentrated on standard finance capabilities, including month end close workflows, preparation of journal entries, account reconciliations, and variance analysis. Oracle NetSuite ERP was configured to support revenue reconciliation for Remind Coaching, to manage accounts payable processing, and to assist with recurring tax filings and adoption of new accounting standards.
Oracle NetSuite ERP was integrated with bill.com for invoice intake and AP workflows, with Expensify for expense capture, with SaasOptics for subscription accounting and revenue subledger coordination, and with Salesforce.com for CRM driven billing and order-to-cash context. The deployment was delivered as a cloud SaaS instance to centralize financial data, and it enabled cross functional collaboration with the Data and Operations teams on revenue and reconciliation processes.
Operational governance was owned by the accounting organization, with the Accounting Manager and Controller collaborating on policy adoption and continuous refinement of close processes. Day to day operational tasks included hands on management of NetSuite and related integrations, inputting invoices in bill.com, and running reconciliations, supported by staff proficient in Excel and SQL and guided by accounting controls and audit practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Remind101, Inc implemented Drift AI Chatbot on its public website to support customer engagement and pre sales interactions. The deployment aligns with the Chatbots and Conversational AI category and was oriented toward web based conversational workflows for visitors to remind.com. The implementation was positioned to serve marketing led lead capture, customer support triage, and sales qualification for a 150 person professional services organization based in the United States.
Configuration centered on core Drift AI Chatbot capabilities typical for the category, including AI driven conversation flows, lead qualification playbooks, scripted responses, and automated routing to human agents. The Drift AI Chatbot was configured as an embedded site widget to manage initial visitor intent, capture contact information, and escalate to internal teams for complex inquiries. Setup emphasized conversational scripting and intent classification to standardize interactions across marketing and support touchpoints.
Operational governance was managed through cross functional ownership between marketing and customer support, with playbook maintenance and conversational updates handled as part of ongoing website operations. The deployment focused on web channel coverage and agent handoff workflows rather than back end system replacements. Drift AI Chatbot is recorded as the active conversational layer on the company website, and the narrative uses the exact category label Chatbots and Conversational AI to describe the solution.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Remind101, Inc deployed Cisco Webex Meetings as its Audio Video and Web Conferencing platform. The implementation surfaces Cisco Webex Meetings on the company website to enable browser based joining and external stakeholder access to live sessions.
Configuration emphasizes core conferencing capabilities such as multi party video, screen sharing, recording, host controls, and participant management that are inherent to Cisco Webex Meetings. The deployment explicitly uses the Cisco Webex Meetings application and maps to standard Audio Video and Web Conferencing workflows for both scheduled and ad hoc collaboration.
The rollout targeted company wide collaboration across the United States with adoption across product, customer success, and internal communications functions. Remind101, Inc Cisco Webex Meetings Audio Video and Web Conferencing supports internal team meetings and externally facing customer interactions through embedded website join flows.
Governance centered on centralized administration, meeting policy configuration, and account provisioning to control access and recording retention, mirroring common governance patterns for the category. Training and phased rollout sequencing were organized to align user access with departmental needs and administrator controls.
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Collaboration | Collaboration |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Loyalty | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Remind101, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Remind101, Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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