Amsterdam, 1012 SZ,
Netherlands
Renaissance Amsterdam Hotel Technographics
Renaissance Amsterdam Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Renaissance Amsterdam Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Renaissance Amsterdam Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Renaissance Amsterdam Hotel has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Sojern for Guest Management in 2020, LiveRamp Platform for Data Management Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Renaissance Amsterdam Hotel is running and its propensity to invest more and deepen its relationship with Infor , Sojern , Zenchef or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Renaissance Amsterdam Hotel revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Renaissance Amsterdam Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Renaissance Amsterdam Hotel Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Renaissance Amsterdam Hotel implemented Infor SunSystems as its ERP Financial system to centralize hotel accounting and revenue workflows. The deployment served a 220 employee, leisure and hospitality organization with reported revenue of 50,000,000, and the installation focused on core financial posting, revenue reporting, and payment processing modules.
Infor SunSystems was configured to manage accounts receivable and accounts payable workflows, including credit card authorisation forms, deposits, bank transfers, and city ledger direct billing. The implementation supported creation and distribution of Gross Revenue Reports used in the manager morning meeting, and produced DCP reports for audit and departmental financial spending reviews. Micro Purchasing capabilities were used for ordering supplies and reconciling vendor invoices, and staff were trained on daily processing and exception handling.
Operational integrations explicitly included reservation front office touchpoints, with Opera and Marsha used to set up reservations that require third party payment routing, direct billing, and invoice delivery. Infor SunSystems was used to post the hotel bank balance sheet and to reference hotel payments, establishing the accounting ledger linkage between guest folios, travel agent settlements, and credit card company reconciliations. Billing and payment complaint handling workflows were instrumented to address issues from guests, travel agents, and card processors.
Governance and process changes emphasized routine financial controls and operational reporting, with morning revenue reporting and DCP audit outputs embedded into managerial review cycles. The rollout included on-the-job training of new colleagues to sustain transactional integrity and reconciliation procedures. No implementation partner is recorded in the source notes.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Renaissance Amsterdam Hotel deployed Sojern as a Guest Management solution on its website. The deployment is web based and implemented to capture booking intent, enable audience targeting and orchestrate on-site guest engagement using the Sojern platform.
Configuration emphasis included guest profiling, audience segmentation, campaign orchestration and analytics capabilities common to Guest Management applications, supporting marketing and revenue management workflows. Operational coverage is primarily the hotel website and digital marketing channels, with governance routed through the marketing function and operational oversight by reservations and revenue teams.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liveramp | Legacy | LiveRamp Platform | Data Management Platform | CRM | n/a | 2020 | 2020 |
In 2020, Renaissance Amsterdam Hotel deployed the LiveRamp Platform on its website. The LiveRamp Platform is used as the hotel's Data Management Platform to centralize first-party website signals and guest identity resolution for audience segmentation and activation. The deployment focused on the corporate website and direct booking flows, supporting marketing and revenue management business functions.
Implementation work concentrated on data onboarding, identity graph configuration, segmentation and measurement workflows, and activation pathways to digital marketing channels and onsite personalization. The technical architecture emphasized combined server and client-side collection from web properties, interoperable data exports to downstream marketing systems, and governance controls for guest consent and retention. Operational ownership and governance were organized within marketing and digital teams to manage segmentation rules, activation credentials, and ongoing data stewardship.
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Renaissance Amsterdam Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Renaissance Amsterdam Hotel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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