San Mateo, 94402, CA,
United States
Replicon USA Technographics
Replicon USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Replicon USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Replicon USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Replicon USA has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Replicon USA is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Replicon USA revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Replicon USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Replicon USA Tech Stack and Enterprise Applications
Replicon USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Replicon USA implemented Oracle NetSuite ERP. Oracle NetSuite ERP serves as the company ERP Financial platform to centralize accounting, billing, and financial reporting across its professional services operations in the United States.
The rollout concentrated on core ERP Financial capabilities including general ledger, accounts receivable, accounts payable, revenue recognition, billing, and financial reporting. Configuration emphasized a standardized chart of accounts and automated period close workflows to support month end accounting processes. Internal staff knowledgeable in NetSuite led configuration and business rule definition.
The deployment followed a cloud delivered tenant architecture typical of Oracle NetSuite ERP, providing role based access controls and centralized financial master data. Operational coverage comprised finance and accounting teams, billing operations for professional services, and corporate finance reporting.
Governance changes introduced formalized close controls, centralized chart of accounts stewardship, and consolidated month end procedures to align finance and billing functions. Training and process documentation were delivered by internal NetSuite knowledgeable resources to support ongoing operations.
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Replicon USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012 Replicon USA deployed LiveChat on its corporate website as a customer engagement layer categorized as Chatbots and Conversational AI. The implementation places the LiveChat website widget and LiveChat agent console at the front line of customer interactions, supporting real time messaging, session transcripts, canned responses, and visitor context capture for professional services inquiries. Replicon USA is a Professional Services firm with about 700 employees and uses LiveChat to surface live leads and client questions directly from the web channel.
Operational ownership is concentrated in customer facing teams, principally sales and support, who operate the LiveChat console to triage requests and hand off cases to internal workflows. Configuration focuses on chat routing rules, canned response libraries, transcript retention, and reporting to maintain continuity of service and follow up, while the deployment remains explicitly web based on the company site.
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Replicon USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Replicon USA implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment centralized email, calendar, document collaboration, file storage and meeting functionality for a 700 employee professional services firm headquartered in the United States.
Google Workspace (Formerly Google G-Suite) was provisioned as a cloud hosted SaaS environment managed through the Google Workspace Admin console, providing role based account provisioning, group management and tenant level policy controls. Functional modules in use align with standard Collaboration capabilities, including Gmail, Calendar, Drive, Docs, Sheets, Slides and Meet, and were applied to IT operational workflows for user onboarding, device access and collaboration governance. The implementation reflects a consolidated communication and content collaboration layer supporting corporate and client facing teams within the professional services business function.
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Replicon USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Replicon USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2013 | 2013 |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Replicon USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Replicon USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Replicon USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Replicon USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-CEO | CXO | Finance | ||||
| CFO | CXO | Finance | ||||
| Co-CEO | CXO | Finance |
Apps Being Evaluated by Replicon USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||