AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Res Q Ltd Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Host Europe Legacy Host Europe Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Alvaria Legacy Alvaria CX Suite Call Center CRM n/a 2019 2019 In 2019, Res Q Ltd deployed Alvaria CX Suite as Contact Center Software to formalize its contact centre servicing and dialing operations across its United Kingdom sites. The Alvaria CX Suite implementation focused on operationalizing agent desktops and dialler controls to support both outbound campaigns and inbound routing, while aligning with existing telephony floor configurations and QA compliant agent workflows. Deployment and configuration work centered on core contact centre capabilities consistent with Contact Center Software, including agent desktop configuration, dialler behavior tuning, call routing rules, and reporting instrumentation. Configuration activities drew on documented group policy work and desktop administration practices, with targeted automation of user permissions and desktop settings to stabilize agent environments and dialing floor setups. Integrations and operational coverage leveraged in-house infrastructure expertise, using Active Directory for user provisioning and role based access, Azure for VM hosting and backup operations, and Power BI for controlled reporting permissions. Network and infrastructure responsibilities were explicit, including VLAN changes, routing and switching troubleshooting, calling floor configuration, out of hours support, and vulnerability scanning with Nessus professional to support secure platform operations. Governance and process changes emphasized formalized user lifecycle management and permissioning, with group policy implementation and Azure AD aligned provisioning to enforce access controls for the Alvaria CX Suite. Operational handoffs documented desktop and telephony administration procedures to maintain consistent agent support and reporting access across business functions involved in sales and contact centre operations.
CRM CRM 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
PBX, VoiP and Phone Systems Collaboration 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payroll HCM 2016 2016
Workforce Management HCM 2017 2017
IT Decision Makers and Key Stakeholders at Res Q Ltd
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Res Q Ltd Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Res Q Ltd Technographics

Res Q Ltd is a Communications organization based in United Kingdom, with around 1800 employees and annual revenues of $85.0 million.

Res Q Ltd operates a diverse technology stack with applications such as Host Europe, Alvaria CX Suite and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Res Q Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Host Europe, Alvaria and Microsoft.

Res Q Ltd recently adopted applications including Cloudflare CDN in 2021, StackPath CDN in 2021 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Res Q Ltd’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Res Q Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Res Q Ltd technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.