Saratoga Springs, 12866-3144, NY,
United States
Reserveamerica Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Reserveamerica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Reserveamerica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reserveamerica has purchased the following applications: Firefly Reservations for Reservation and Booking Management in 2022, GumGum for Artificial Intelligence Marketing in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reserveamerica is running and its propensity to invest more and deepen its relationship with Aspira , GumGum , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reserveamerica revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reserveamerica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aspira | Legacy | Firefly Reservations | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Reserveamerica deployed Firefly Reservations as its customer-facing booking layer, implementing the application within its website to support Reservation and Booking Management workflows. The deployment reflects a compact, web-embedded architecture tailored to a small professional services operator with approximately 10 employees and a single online storefront for booking interactions.
Firefly Reservations was configured to provide a booking engine experience including availability calendar presentation, reservation lifecycle handling, and customer-facing booking forms. Configuration emphasized rule-driven capacity controls and schedule management that align with standard Reservation and Booking Management functional workflows, while keeping administrative interfaces lightweight for a small operations team.
The implementation is embedded directly on the Reserveamerica website as the primary online reservation channel, making the application the central point for customer bookings and reservation administration. Operational coverage spans front-office customer service and reservation operations, with configuration and access governance managed by internal staff to control booking rules and calendar updates.
Rollout details indicate a site-first, embedded approach where Firefly Reservations hosts the booking experience on Reserveamerica web pages and centralizes availability management, reducing friction for online customer engagement. Governance focused on role-based access to reservation controls and iterative configuration, supporting ongoing management by a compact team rather than a multi-site program.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2004 | 2004 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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